Italy, Napoli, Acerra Civil Registration, Comune (FamilySearch Historical Records)/Known IssuesEdit This Page

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Known Issues

Question #1: I get a message “Image not Available” for some of the records even when I am signed in. Can I view these records?
Answer #1: Whenever possible, FamilySearch makes images available for all users. However, ultimate rights to view images on our website are granted by the record custodians. Italian Data Privacy rules prohibit viewing the following records: All birth images must be 100 years or older; all marriage images must be 70 years or older, and all death images must be 70 years or older.

If any record on a digital folder contains birth records from the last 100 years, for example, the entire digital folder is restricted.

Question #2: The Event Type and Year Range (browse point) title does not properly reflect the actual digital record content. Is there a way to determine what digital records are likely to be found within a collection?
Answer #2: The following list of known browse point discrepancies describes the event type or year range that actually exist in this collection:

  • Matrimoni 1879 is missing marriages number 85 and 86. There is no film available for this collection to use as a work-around.
  • Morti 1840 contains the index for Morti 1841 in images 133-151.

If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:

  • If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.  
    For example:Italy, Napoli, Acerra, Civil Registration (Comune) 1809-1929 > Matrimoni 1875 > Image 1 of 68.
  • If you are reporting a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

Return to the Italy, Napoli, Acerra Civil Registration, Comune (FamilySearch Historical Records) Learn More page.

Return to the Italy, Napoli, Acerra, Civil Registration (Comune), 1809-1929 collection at FamilySearch.org.


 

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  • This page was last modified on 3 June 2014, at 20:29.
  • This page has been accessed 407 times.