Italy, Napoli, Serrara Fontana Civil Registration, Comune (FamilySearch Historical Records)/Known IssuesEdit This Page

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Known Issues

Question #1: Even when I am signed in, I cannot always view images, but get a message that the images are not available. Is there a way to view these records?
Answer #1: Whenever possible, FamilySearch makes images available for all users. However, ultimate rights to view images on our website are granted by the record custodians. Italian Data Privacy rules prohibit viewing the following records: All birth images must be 100 years or older; all marriage images must be 70 years or older, and all death images must be 70 years or older.

If any record on a digital folder contains images that fall within these cut-off dates, they may not be viewed. For example, if birth records that fall within the last 100 years are on the film, the entire digital folder is restricted.

The Historical Records collections will be updated each year to show new unrestricted records. FamilySearch respects and strives to adhere to all privacy laws respective to preserving and providing access to genealogical records in its collection.


If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:

  • If searching a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.  
  • If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.  
    For example: Italy, Napoli, Serrara Fontana, Civil Registration (Comune), 1809-1929 > Matrimoni 1826 > Image 16 of 20.
  • If you are reporting a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

Return to the Italy, Napoli, Serrara Fontana Civil Registration, Comune (FamilySearch Historical Records) Learn More page.

Return to the Italy, Napoli, Serrara Fontana, Civil Registration (Comune), 1809-1929 collection at FamilySearch.org.


 

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  • This page was last modified on 20 May 2014, at 06:25.
  • This page has been accessed 340 times.