Italy, Salerno, Padula, Civil Registration, Comune (FamilySearch Historical Records)/Known IssuesEdit This Page

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Known Issues

Question #1: I get a message “This image is viewable to signed-in members of supporting organizations” for these records even when I am signed in. How can I view these records?
Answer #1: FamilySearch has limited rights, granted by the record custodians, to publish images from the Italy, Salerno, Padula, Civil Registration (Comune), 1809-1940 collection for viewing online. Images for this collection are only available for viewing to members of the sponsoring organization (The Church of Jesus Christ of Latter-day Saints).

If you have an LDS account and are not able to view images after signing in, it may be due to a registration problem, not an image access problem. Please call 1-866-406-1830 in the United States, or contact Patron Services at support@familysearch.org. Please include a brief description of the problem and steps taken thus far to resolve the issue.

Question #2: I get a message “Image not Available” for some of the records even when I am signed in. Can I view these records?
Answer #2: Whenever possible, FamilySearch makes images available for all users. However, ultimate rights to view images on our website are granted by the record custodians. Italian Data Privacy rules prohibit viewing the following records: All birth images must be 100 years or older; all marriage images must be 70 years or older, and all death images must be 70 years or older.
If any record on a digital folder contains birth records from the last 100 years, for example, the entire digital folder is restricted.

The Historical Records collections will be updated each year to show new unrestricted records. FamilySearch respects and strives to adhere to all privacy laws respective to preserving and providing access to genealogical records in its collection.

Question #3: Where can I find the Catasto Onciario 1749 (Registro 3) records?
Answer #3: These records are not available on FamilySearch or online. The images are digital only; there are no microfilms to search for the records.


If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:

  • When browsing this collection: please include full path you followed to where the problem occurred. The browse path is located above the Image viewer window.  
    For example: Italy, Salerno, Padula, Civil Registration (Comune), 1809-1940 > Nati 1820 > Image 1 of 281
  • If you are reporting a technical issue: please include your operating system and browser, such as Windows XP and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

Return to the Italy, Salerno, Padula, Civil Registration, Comune (FamilySearch Historical Records) Learn More page.

Return to the Italy, Salerno, Padula, Civil Registration (Comune), 1809-1940 collection at FamilySearch.org.


 

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  • This page was last modified on 20 May 2014, at 06:42.
  • This page has been accessed 644 times.