Netherlands, Passenger Lists Holland-America Line (FamilySearch Historical Records)/Known IssuesEdit This Page

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Known Issues

Question #1: I get a message “This image is viewable to signed-in members of supporting organizations” for these records even when I am signed in. How can I view these records?
Answer #1: FamilySearch has limited rights, granted by the record custodians, to publish images from the Netherlands, Passenger lists Holland-America Line, 1900-1974 collection for viewing online. Images for this collection are only available for viewing to members of the sponsoring organization (The Church of Jesus Christ of Latter-day Saints).

These images are also available on Microfilm for viewing at a FamilySearch Center; for instructions on ordering see Ordering Microfilm or Microfiche. A list of film numbers can be found in the catalog under Netherlands, Passenger lists Holland-America Line, 1900-1974.

These records are also found at the Gjenvick-Gjonvik archives at http://www.gjenvick.com/PassengerLists/Holland-AmericaLine/index.html.

If you have an LDS Account and are not able to view images after signing in, it may be due to a registration problem, and not an image access problem. Please call 1-866-406-1830 in the United States, or contact Patron Services at support@familysearch.org. Please include a brief description of the problem and steps taken thus far to resolve the issue.


If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:

  • If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.
    For example: Netherlands, Passenger Lists Holland-America Line, 1900-1974 > Divers-Divers > 1905 > apr. 10 > Vrachtschepen > Image 5 of 17.
  •  If you are reporting a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

Return to the Netherlands, Passenger Lists Holland-America Line (FamilySearch Historical Records) Learn More page.
Return to the Netherlands, Passenger Lists Holland-America Line, 1900-1974 collection at FamilySearch.org.


 

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  • This page was last modified on 8 June 2014, at 02:54.
  • This page has been accessed 724 times.