Russia, Lutheran Church Book Duplicates (FamilySearch Historical Records)/Known IssuesEdit This Page
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| This page was created by FamilySearch Historical Records personnel. It details problems identified within this collection and answers to those problems.
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Question #1: I’ve signed in, so why are the images still unavailable?
Answer #1: FamilySearch has limited rights, granted by the record custodians, to publish images from the Russia, Lutheran Church Book Duplicates, 1833-1885 collection for viewing online. Images for this collection are only available for viewing to members of the sponsoring organization (The Church of Jesus Christ of Latter-day Saints).
FamilySearch, however, has other resources which are available to all researchers. These online records, and many others for this area, are available on microfilm which can be ordered for viewing into the nearest FamilySearch Center after Ordering Microfilm or Microfiche. If you are in Europe please call the FamilySearch Center to verify that they can receive the films.
If you have an LDS account and are not able to view images after signing in, it may be due to a registration problem, not an image access problem. Please call 1-866-406-1830 in the United States, or contact Patron Services at firstname.lastname@example.org. Please include a brief description of the problem and steps taken thus far to resolve the issue.
NOTE: The records for this collection consist of individual volumes that frequently group smaller communities together into the same bound copy. For example, the records for Novgorod also contains records for Olonets, Vologda, Kostromo, and Jaroslavl'. When you move from image to image, the browse path will change to reflect the community for the record associated with the image, even though you may start from a different locality.
This is attributed to a shared digital film, and the final browse points are considered to be wandering breadcrumbs; that is, some final browse points flip back and forth between different localities. Until the problem is resolved, you will have to read each image to verify the proper locality. Citations specific to this known issue are addressed below:
Question #2: Some of the final browse points for St. Petersburg > Tsarskoe Selo > Pawlowsk: Pawlowsk and St. Petersburg > Tsarskoe Selo > Carskoje Selo: Carskoje Selo have identical listings for Volume year range: event type (volume number), and the film numbers are the same. Which locality do the records belong to?
Answer #2: Per the Catalog Film Notes found by using Keywords (beta) searches: “Pawlowsk” and “Carskoje,” both localities have the same film number and description: Film 1883187, Item 2: Volume 828-14/76 Births, marriages, deaths 1853 (p. 1-12). As a result, some records are Pawlowsk with Carskoje Selo and vice versa.
Question #3: Some of the final browse points for St. Petersburg > Iamburg > Jamburg: Jamburg and St. Petersburg > Gdov > Gdov: Gdov have identical listings for Volume year range: event type (volume number), and the film numbers are the same. Which locality do the records belong to?
Answer #3: Per the Catalog Film Notes found by using Keywords (beta) searches: “Jamburg” and “Gdov,” both localities have the same film number and description: Film 1895614, Item 3: Volume 828-14/258 Births, marriages, deaths 1883 (with the exception that Jamburg refers to (p. 1-19) and Gdov refers to (p. 20-71)). As a result, some records are Jamburg with Gdov and vice versa.
If you encounter additional problems with this collection, feel free to report them at email@example.com. Please include the following information:
- If searching a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.
- If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.
For example: Russia, Lutheran Church Book Duplicates, 1833-1885 > St. Petersburg > Tsarskoe Selo > Pawlowsk: Pawlowsk > 1853: Births, marriages, deaths ( 828-14/76) > Image 4 of 13.
- If you are reporting a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.
Your assistance will help ensure that future revisions will be considered.
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- This page was last modified on 12 September 2013, at 22:41.
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