Talk:Italy, Treviso, Civil Registration, State Archive (FamilySearch Historical Records)Edit This Page

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Hello,

I have tried many times to access and see the records : Italy, Treviso, Civil Registration (State), 1806-1815

but always unsuccessful however I'm signed in. It says image not available.

Can you help to access these records ?

many thanks and best regards,

Gérard BALSIGER


According to the Known Issues article about this collection you should contact support@familysearch.org. Here is a quote with more details:

Question #3: I get a message “Image not Available” for some of the records even when I am signed in. Can I view these records? Some were previously available, have some records been removed?
Answer #3: Whenever possible, FamilySearch makes images available for all users. However, ultimate rights to view images on our website are granted by the record custodians. Italian Data Privacy rules prohibit viewing the following records: All birth images must be 100 years or older; all marriage images must be 70 years or older, and all death images must be 70 years or older. If any record on a digital folder contains birth records from the last 100 years, for example, the entire digital folder is restricted.
The Historical Records collections will be updated each year to show new unrestricted records. FamilySearch respects and strives to adhere to all privacy laws respective to preserving and providing access to genealogical records in its collections.

If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:

If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window. For example: Italy, Treviso, Treviso, Civil Registration (Tribunale), 1871-1941 > Mareno > Nati 1871-1906 > Image 1 of 504
If you are reporting a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.

HoranDM 22:32, 20 July 2012 (UTC)

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