Help:Questions

From FamilySearch Wiki

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The following are generally the best places to ask questions. But after looking at the information below and you're not sure where to ask your question, feel free to [https://www.familysearch.org/help/contact contact FamilySearch].
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{{Support Chat}}  
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When you have a question about contributing to the wiki, you can:
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*'''[https://familysearch.org/ask/ Contact Family Search]''' by email and make sure you put Wiki in the title of your message.
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*Get involved with the Wiki Community through the areas listed below.
  
 
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=== Ask a Question  ===
 
=== Ask a Question  ===
  
:*[https://www.familysearch.org/learn/forums/en/forumdisplay.php?f=5 FamilySearch Forums] - To participate in the active wiki community discussions or ask questions.
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:*[[Help:Discussion Pages (Talk Pages)|Wiki Discussion/Talk Pages]] - For questions or comments about a specific page. (Note:&nbsp;Discussion and Talk pages are the same thing.)
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| [[Image:Question.png|right|80px|question]]<br><br>
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*'''[[Help:Talk Pages|Discuss specific pages]]: '''Discuss issues or comment about a specific on the ''''''[[Help:Talk Pages|Talk Pages]]
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*'''Stay updated on Wiki changes: Attend a Wiki [[FamilySearch Wiki:Community Meetings|Contributor meeting and]] ask questions there.'''
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=== Request Individual Training  ===
 
=== Request Individual Training  ===
  
:*[[FamilySearch Wiki:Mentoring]] - Request an individual work with you as you get started
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| [[Image:Wikibus.svg.png|right|80px|Wiki bus]]<br><br>
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*[[FamilySearch Wiki:Mentors|'''Mentoring''']] - Request an individual work with you as you get started
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'''<br>'''
  
 
=== Report a Problem  ===
 
=== Report a Problem  ===
  
:[https://www.familysearch.org/help/contact Contact FamilySearch] - The following are times when you would want to contact FamilySearch first and bypass the above options:
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:[https://familysearch.org/ask/ '''Contact FamilySearch'''] any time you have a problem in the wiki. Following are a few specific examples:
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:*'''Technical problems'''such as page editing not working correctly, problems with logging in, wiki bugs, etc. See the[[FamilySearch Wiki:Known Issues|Wiki Known Issues]] for more information.<br>
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:*'''Problems with communicating''' with others, or being unable to work out differences of opinion on your own. See the [[FamilySearch Wiki:Dispute Resolution|Dispute Resolution]] process for more information.<br>
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:*'''Serious violations''' of wiki scope or policy. Many violations can be handled by community members, but more serious issues may need to be brought to the attention of FamilySearch. See [[FamilySearch Wiki:Policies|Wiki policies]] for more information.
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{{Contributor help-navbox}}
  
:*Technical problems such as page editing not working correctly, problems with logging in, wiki bugs, etc. <br>See the [[FamilySearch Wiki:Known Issues|Wiki&nbsp;Known&nbsp;Issues]] for more information.<br>&nbsp; <br>
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:*Problems with communicating with others, or being unable to work out differences of opinion on your own. <br>See the [[FamilySearch Wiki:Dispute Resolution|Dispute Resolution]] process for more information. <br> <br>
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:*Serious violations of wiki scope or policy. Many violations can be handled by community members, but more serious issues may need to be brought to the attention of FamilySearch.<br>See [[FamilySearch Wiki:Policies|Wiki policies]] for more information. <br>
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Revision as of 18:19, 18 April 2014

Return to Contributor Help

Contents


When you have a question about contributing to the wiki, you can:

  • Contact Family Search by email and make sure you put Wiki in the title of your message.
  • Get involved with the Wiki Community through the areas listed below.


Ask a Question

question


Request Individual Training

Wiki bus


  • Mentoring - Request an individual work with you as you get started


Report a Problem

Tools


Contact FamilySearch any time you have a problem in the wiki. Following are a few specific examples:
  • Technical problemssuch as page editing not working correctly, problems with logging in, wiki bugs, etc. See theWiki Known Issues for more information.
  • Problems with communicating with others, or being unable to work out differences of opinion on your own. See the Dispute Resolution process for more information.
  • Serious violations of wiki scope or policy. Many violations can be handled by community members, but more serious issues may need to be brought to the attention of FamilySearch. See Wiki policies for more information.