Most family history centers in North America and many other centers worldwide have Lexmark multifunction printers (MFP) for use in the family history center. Other types of scanners are also available at family history centers. The FamilySearch Memories app allows you to take a photo you snapped on your phone, add it to Family Tree, and then link it to the correct individual in the tree. All these are great ways to build photo albums and document files on FamilySearch Family Tree.
Did you know that your Lexmark MFP can scan directly to FamilySearch.org? Training sheets are found on the director page of LDS.org. In the Quick Links menu on the director page, click Lexmark Scanning Instructions. These instructions are translated into 7 languages, with links to language versions on LDS.org.
An overview of how the software works:
- You should see a FamilySearch icon on the Lexmark scanner display screen.
- Tap this icon, and then enter your FamilySearch username and password when prompted to do so. Click the word Next whenever it appears.
- Choose the type of item to scan. Are you scanning a photo or a document?
- Place the item on the scanner bed. Remember: Do not use the auto-feed feature!
- Scan and upload the image.
After scanning your photo or document and uploading it to FamilySearch.org, log into FamilySearch.org. Once you have logged in, click Memories, where you can view your scanned photos on the Photos page or documents on the Documents page. Attach your scanned items to the correct people in Family Tree. What a simple way to share photos and documents with your family. It’s just that easy!
Recently, some centers experienced a broken link to FamilySearch.org when they were working with their Lexmark MFP. If you still need to resolve this problem, call FamilySearch Support. Helpers can get your Lexmark reconnected to FamilySearch.org. Whenever the IP address changes on the printer, you will need to confirm that change with FamilySearch. Please note that in order for the Lexmark MFP to authenticate with FamilySearch.org, the date and time on the device need to be set correctly. It is important that you keep your Lexmark turned on and connected at all times. If your printer is turned off at any point, the day and time will reset, and you will need to call FamilySearch. If you need assistance in correctly setting the date and time or have other questions, please contact FamilySearch.
The Lexmark MFP can be an amazing tool to help you engage people in finding and documenting their ancestors. Hearts will turn as people connect with their ancestors through photos and documents. Invite Church members and your staff into the family history center to try these remarkable Lexmark MFP features.
If you have other types of scanners in your family history center, ensure that your staff is trained to use them properly to help patrons scan family photos and then attach the photos to Family Tree. Typically, you scan the image to a folder on a computer. You can then upload the photos in the folder to Family Tree by hovering the mouse pointer over Memories on FamilySearch.org and then clicking Photos in the drop-down menu. On the photos page, click Upload and follow the instructions on the screen. Once the photos are uploaded, remember to attach them to the correct people in Family Tree. Follow the same pattern with documents you wish to add to Family Tree, but click Documents in the drop-down menu to begin the process.
If people have access to a smart phone, they can use the FamilySearch Memories app to upload images to Family Tree. . Members in the Philippines took pictures of the photos in their wallets! The app prompts you to select and upload a photo from the photos you have taken using the camera feature on the phone. Once uploaded to Memories, photos can be tagged and attached to ancestors in Family Tree. Everything is completed right on the smart phone, and the app works with documents as well as photos!
Youth are particularly skilled at using smart phone functions. One idea is to hold a workshop where the youth practice with their phones or tablets using the Memories app. Then challenge them to visit with grandparents or other relatives to snap and upload photos and documents to Family Tree. Family members strengthen their relationships as they work together to tell their ancestors’ stories through photos and documents. Ancestors who need temple work can be found, and family members can share an engaging experience together.
FamilySearch now offers multiple ways for people to add photos and documents to Family Tree. Train your staff, and make uploading photos and documents a foundational experience you offer people in your area. Plan classes or workshops around teaching photo and document scanning. If you have questions about the technology, involve your youth! Chances are they already have the skills you need for a successful experience. Photo tools can help Church members in your area discover great satisfaction in finding and taking the names of their ancestors to the temple. They will be excited to share their new stories and skills with their families and others in your ward or branch.