This article was written by Janell Vasquez.
Last month indexing released a new version of the computer program that is installed a little differently than the previous version, and from what we’ve seen so far, it’s been a great success! You’ll know you have this new version of the program if your indexing desktop icon changed from a blue icon with a white tree to a tan (or parchment paper) icon with a black tree. If you don’t have this new icon or if your icon changed to a Java coffee cup, please follow the instructions in this document to upgrade your program.
After giving the new installer a few weeks to settle, and even upgrading the program to fix a few bugs, we believe that the Java incompatibility issues we saw in the past will stay in the past. We apologize for the difficulties the past upgrades caused for some of you. For over a year, the engineers have been working on a way to make the indexing program independent from Java upgrades that could happen at any time, and the indexing program is now bundled with a version of Java that we know will work well with it.
We have heard from many of you that you’d like to see us stop upgrading the program so frequently. We hope that much of the reason for that request was because of the problems that were sneaking in during past upgrades, and that now you can feel excited about upgrades in the future. One of the good things about upgrades is that they allow us to add important features that are needed for the management of the program as well as to add features that we hope will make the program easier to use. While change is always hard, we want to grow, and in order to do that, we must continue to improve the program for our new and dedicated indexers.
We welcome your suggestions. Please click here to view a new website where you can make suggestions about indexing and other FamilySearch programs. One suggestion that we’ve heard loud and clear is that you’d like to know more about how you’re doing as an indexer. You’d like to know if you’re getting it right or if you’re creating more work for the arbitrators who get your batches. Well, we can’t talk about it quite yet, but we may have a surprise for you in the next upgrade. This time, we hope you’ll be looking forward to the upgrade. Stay tuned!