Thank you very much for all the comments and thoughts you shared about our inaugural Family History Center Director newsletter last month. It makes it all worth it. We hope as we move forward that these newsletters prove to be a good resource and help to you. I’d like to cover two things in the manager’s portion of this issue of the newsletter. First, this newsletter will focus on training for and updates to the Family Tree. Many of the articles are similar to what was listed in the consultant newsletter. We have included other articles specific to you, but we also wanted to make sure you received all the information that the consultants were receiving regarding the Family Tree training. In this issue there are several articles related to the Family Tree program, from training, to benefits, to your role as a director.
Second, I need your feedback on the following question. As background before I ask, I’d like to share with you the vision of the Family History Department for those of you who have not already read it. It states:
“Our purpose in the Family History Department is to help Church members fulfill their divinely appointed responsibility to find their families and qualify them for temple ordinances.”
I see you and each and every one of your centers as part of the Family History Department. So, my question is this: What can the center and staff do to help members fulfill their divinely appointed responsibility to find their families and qualify them for temple ordinances?
This is an interesting question to ponder, and I am convinced that you have many thoughts and ideas that you have already thought about. As you have ideas, I’d encourage you to share your thoughts in this post. However, I’d like to request that you not focus on a possible lack of priesthood involvement in your area or on technology constraints like computers, Internet, film ordering, and so on. We know these are issues that you currently face, and we are trying to fix them as we speak. I’d like you to focus instead on improving the patron experience. How can you help the patrons fulfill their divinely appointed responsibility? I’d be very interested in your thoughts. You are the ones that face this challenge every day, and your insights will be extremely valuable. Please give us your feedback.
Thank you again for all your wonderful work. Sometimes it may seem easy to become confused about what is more important: the technology needed to do the work, or the individuals that help others in accomplishing the work. Be assured—although technology is important, you are more important. You are vital to the success of this work. Without your diligence, patience, inspiration, and faithful service we would not be able to do what we do today. It is because of you that this work is able to continue. Thank you! I look forward to hearing your thoughts.