As an arbitrator, when should you send an arbitration batch back to be reindexed? Should you send it back because the completion percentage is too low? Should you send the batch back to be reindexed because there are too many red marks? Nope! The only reasons a batch should be sent back to be reindexed are:
- The batch is incomplete. A batch is considered to be incomplete if multiple fields or records are missing. The batch may not have been completed by the indexer, or the indexer may have incorrectly marked an image as a No Extractable Data Image.
- The batch is incorrect. A batch would be inaccurate if the majority of fields are clearly incorrect.
If the batch is incomplete or inaccurate, make sure you only send back the batch that needs to be reindexed. Sending batches back unnecessarily for reindexing wastes the indexer’s work, which we want to avoid. If you are having a difficult time with an arbitration batch, there are a few things you can do instead:
- Share your batch. You can always share the arbitration batch with someone else to get help and a second opinion. Learn how to share your batch with a group administrator, stake indexing director, FamilySearch support, a friend, or someone on Facebook.
- Record Matching. Before deciding that a batch is inaccurate, you should attempt to resolve inconsistencies by record matching. Most of those red marks can disappear if you complete this simple step!
- Ditto Fields Below. There may be a reoccurring mistake made consistently throughout the batch. For example, let’s say that indexer A indexed all the page numbers as 145 and indexer B marked all the page numbers as 245. You could correct the first field; then return to that field, right click on it, and choose Ditto Fields Below. This option should fix that field on all the remaining records in the batch.
Please follow the suggestions above to improve the indexing and arbitration experience. Remember, you should rarely send batches back for reindexing. If you have any other questions about redo batches, contact support.
Is there a certain arbitration tip you would like to see in an upcoming newsletter? Leave a comment below to request an arbitration training tip, or email us at email@example.com.