This month, we’d like to introduce you to Richard Ensign, one of our long-time research help volunteers. Richard is one of our Utah research specialists.
How did you learn about volunteering for FamilySearch?
While working a shift at the Ogden FamilySearch Library, I received a call from a missionary in Salt Lake City.
Why did you decide to become a volunteer?
This would save me driving to Ogden three times a week and allow me to be home and avoid late night driving.
What is your experience as a family history researcher?
My wife and I served a two-year mission at the Family History Library in Salt Lake City and then went directly to the Ogden Center and served there for 11 years.
What do you like best about serving as a live research assistance (LRA) volunteer?
It’s a bit challenging, but most of the time I am able to help patrons with their questions.
What is frustrating or not so enjoyable?
When I get a question that is hard to resolve. Other research helpers can help you.
Do you have any advice for someone who is considering becoming a volunteer?
Do not be concerned if you feel you are not capable of doing it. It is very rewarding and the patrons appreciate the help they receive.
Do you have any ideas about what could be done to improve your experience as a LRA volunteer?
Keep up-to-date on all the aids available to learn and help in serving.
Tell us about a positive experience you’ve had as a LRA volunteer?
A patron had been looking for a Robert John Charles, born in Dorset County, and he had the birth date. With a few search techniques, we found him in the England and Wales 1881census, and the name was Charles.
There are many positive experiences as you help patrons.