This month’s Spotlight is on our regular volunteer Michele Doyle, from North Carolina. She helps answer questions from researchers, plan our volunteer training meetings, and maintain our Wiki help pages for volunteers.
How did you learn about volunteering for FamilySearch?
A newsletter for ward family history consultants mentioned it.
Why did you decide to become a volunteer?
I enjoy teaching and helping others.
What is your experience as a family history researcher?
I’m advanced. I’m working on credentials to become a professional.
What do you like best about serving as a live research assistance (LRA) volunteer?
I like talking to people, especially at that “aha!” moment when they understand that there is hope and what their next step needs to be.
Do you have any advice for someone who is considering becoming a volunteer?
Be flexible—who knows what your next call will bring? Be willing to ask for help through Skype, Facebook, etc.
Please tell us about a positive experience you’ve had as a LRA volunteer.
I’ve had a lot. It’s hard to pick. My best experiences have been when people realize that their brick wall is only a brick wall because they didn’t know about other records. I was able to help a woman with the Family History Library catalog who thought she had looked at everything available, and we found out that she had barely scratched the surface because she had not known how to search the catalog.
Many thanks to Michelle for her countless hours of giving back to the genealogy community!