In Family Tree, what does "Not available" mean?

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The ordinance status "Not Available" means that the ordinance information for the person is unavailable to view.

"Not Available" can appear on a record for many reasons. The most common are the following:

  • Privacy reasons prevent display of the ordinances.
  • The individual is still living.
  • No death date has been reported or recorded on the official Church membership record of a deceased individual by a unit membership clerk.
  • The person lived before A.D. 200, and the ordinances are probably complete.
  • Additional approvals are required before you can perform ordinances for the person (such as for a famous person or Jewish Holocaust victim).
  • The person does not show a spouse or parents for sealing ordinances.
  • You are not related to the person.

Other reasons include the following:

  • One of the parties in a sealing is still living.
  • A couple lacks a relationship defined in Family Tree or is in a same-sex relationship.

For more specific details, review the Related Articles section at the bottom of this page.

Get help

If you need more information about an ordinance that is listed as "Not Available," contact FamilySearch Support.

If the person in question is deceased, please be prepared to provide your relationship to the deceased and a death date, along with a source.

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