What happens to the accounts of deceased users?

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When FamilySearch receives proof of a user's death, two things occur:

  • We disable their account.
  • Their profile in Family Tree is marked as deceased.

When a profile is changed to deceased, the profile generally becomes publicly visible to all users of FamilySearch. Surviving family members can see a public profile and any public contributions, but they cannot inherit or gain access to a disabled account.

Notifying FamilySearch of a user's death

FamilySearch receives proof of a user's death in two ways:

  • Members of The Church of Jesus Christ of Latter-day Saints: A local clerk adds the death information to the deceased user's Church membership record. This information is automatically sent to FamilySearch and can appear as a duplicate profile. To learn how to merge duplicate profiles, view this article.
  • Public users: A living person who knew the deceased user submits proof of death to FamilySearch Support.

For questions, please contact FamilySearch Support

What happens to memories submitted by a deceased user?
How do I merge possible duplicates in Family Tree?

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