How do I get help for the FamilySearch mobile apps?

You can find online help about using the FamilySearch mobile apps: Family Tree, Memories, and Get Involved. You need an internet connection to access help.

Steps (Family Tree or Memories mobile apps)

  1. While signed in to the Family Tree or Memories mobile app tap the 3 lines—lower right on Apple iOS; upper left on Android.
  2. Tap Help.
  3. Tap Contact Us.
  4. Tap Contact Support.
  5. Tap the map that represents your part of the world.
  6. You see the support options. Choose how you want to get help.

Steps (Get Involved app)

  1. Open the Get Involved app on your Apple iOS or Android device.
  2. In the lower right, tap 3 lines or 3 dots.
  3. Tap Learn How to Review Names or Learn How.
  4. Review the tutorial.

Where can I get help using FamilySearch.org?

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