Records become unavailable when the agreement between FamilySearch and the organization that owns or manages the record changes. FamilySearch could lose access to the record, or place new restrictions on how a user can view the record.
When you can no longer view a record on FamilySearch, we suggest the following possible solutions:
- Try to access the record later. If our agreement is under review, we hope to be able to republish the record in the future.
- Find the record in the FamilySearch Catalog, and become familiar with its restrictions. See if you can view the record at the FamilySearch Library, a local FamilySearch center, or perhaps through another website.
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