Live Research Assistance: Consultant training informationEdit This Page

From FamilySearch Wiki

Review the section below that applies to the area you are helping with. See the areas you are helping with in your profile.

Training For All Areas

  1. Learn about through these online videos.
  2. Review the Wiki pages about your specific locality.

Research Assistance in Specific Areas Training

  1. Watch the Localities Training Webinar
    • Enter your name as a Guest, click Attend Meeting
    • Click Attachments/Recordings on the right
    • Click on the computer under Play

Chat Training

  1. Watch the Chat Training Webinar 
    • Enter your name as a Guest, click Attend Meeting 
    • Click Attachments/Recordings on the right 
    • Click on the computer under Play

See Also:

Getting Started

Helpful Resources


Join our Skype Group
Communicate with other volunteers, get help as you give help


Steps to check in  
And begin receiving calls


Steps for taking calls
Taking and transferring calls


Set/Update Schedule
To set or update your volunteer schedule



Learn more about the opportunity


Research Toolkit
Research resources


Phone Responses
Ideas for responses to patron questions


Not a research call?
We answer ALL research calls; check here for answers to non-research questions.


Questions you may have
As you begin helping others

Read these Definitions
These will explain terms that you may not recognize.

Help online classes.png

Webinar recordings
Listen to previous trainings (again and again, if needed)


Additional ways you can help
Volunteer in other ways

Not yet a volunteer research consultant? Learn more about what volunteers do.


Need wiki, indexing, or website help? Contact our product teams.

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  • This page was last modified on 24 April 2013, at 19:34.
  • This page has been accessed 2,502 times.