Massachusetts Marriage Records (FamilySearch Historical Records)/Known IssuesEdit This Page
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| This page was created by FamilySearch Historical Records personnel. It details problems identified within this collection and answers to those problems.
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NOTE: To determine which digital records are likely to be found within a collection or to find missing images, see, Using Film Notes in the Catalog to determine the content of a final browse point in Historical Records (56000).
NOTE: Throughout the collection, the record detail pages include a “Certificate Number” which does not correspond to any number found on the images
Question #1: The browse path only includes Film Number (Digital Folder Number). How can I find the records I am looking for?
Answer #1: See Browsing images with film numbers as the browse points (53900).
Question #2: The record detail page is linked to the wrong image. How can I find the correct image? Answer #2: From the record detail page, use either the Event Date, Event Place, or Film Number, or a combination of any of the search criteria, to find the correct image by clicking the right or left scroll arrow. There are browse points in this collection where the browse function is not currently operational (“Oops” error message, or the browse is not sequential). Until this functionality is restored, refer to the record detail page to find the correct microfilm to order.
Question #3: Why do some Film Number (Digital Folder Number) browse points have other record types when the collection is for marriage records?
Answer #3: Often microfilms contain mixed record types. Look up the film number in the Catalog to determine what addition record types you can encounter.
Question #4: Some records do not include all the parental information. Where can the parental information be found?
Answer #4: Some of the marriage records are on two images. Click the right or left scroll arrow to view complete parental information.
If additional problems are encountered with the collection, you can report them at email@example.com.
- If searching the collection: please include the name of the collection, and all search criteria used, including name, event, dates and places.
- If browsing the collection: please include the full browse path you used to get to where the problem occurred. The browse path is located above the image viewer window.
For example: Massachusetts, marriages, 1841-1915 > 004329374 > Image 7 of 1273.
- For technical issues: please include operating system and browser version.
Return to the Massachusetts Marriage Records (FamilySearch Historical Records) Learn More page.
Return to the Massachusetts, Marriages, 1841-1915 collection at FamilySearch.org.
- This page was last modified on 29 June 2015, at 18:04.
- This page has been accessed 877 times.
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