New Jersey, County Marriages (FamilySearch Historical Records)/Known IssuesEdit This Page

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Known Issues

Question #1: When searching for some indexed records, I get an “Image not available” message where I would expect to see “View image”. How can I view these images?
Answer #1: If you are searching for an ancestor, and

  1. the record detail page states "Image not available", AND
  2. you cannot find the digital folder number associated with that record when you browse,

then, you have two options:

  1. you can to order the film number associated with that record to view the image. See Ordering Microfilm or Microfiche for instructions on ordering microfilm, as well as finding a local FamilySearch Center where you can view these films; OR
  2. you can follow the instructions found on the Photoduplication Services wiki and receive a free copy of the specific record you are searching for. Be sure to include the information from the record detail page, including the film number, digital folder number, and image number.

If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:

  • If searching a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.
  • If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window. 
    For example: New Jersey, County Marriages, 1682-1956 > 004541280 > Image 1 of 259.
  • If you are reporting a technical issue: please include your operating system and browser version, such as Windows 7 and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

Return to the New Jersey, County Marriages (FamilySearch Historical Records) Learn More page.

Return to the New Jersey, County Marriages, 1682-1956 collection at FamilySearch.org.


 

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  • This page was last modified on 7 March 2015, at 20:00.
  • This page has been accessed 869 times.