User:Tbreynaud/My Support WorkEdit This Page

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== Wiki Missionary Meetings ==

FamilySearch Community Wiki Support Meeting

My Support Schedule and Duties

Schedule:


Duties:


Patrolling

  1. New pages
    Ensure new pages are within the wiki's scope:
     
    1. Go to the New Pages report.
    2. See the instructions for patrolling.
       
    3. Remember the following:
      • Patrol all namespaces. Select "all" from the dropdown and click Go.
      • On Talk pages, mark questions or comments that need answers or discussion with the {{helpme}}template.  (You do not need to worry about marking Indexing or Historical Records questions on talk pages. But still patrol them.)
         
  2. Recent changes
    Look at Talk pages for patrons' questions that we can answer:
     
    1. Go to the Recent Changes report.
    2. See the instructions for patrolling.
       
    3. Remember the following:
      • Select to view 500 results (keep Namespace selected "all")
      • Search just for the Talk pages to patrol.


Answer Patron Questions

  1. Contributor Help Forum - ensure questions get answered. Often they will be answered by the community.
     
  2. Salesforce (CSMs only) - answer emails in both areas:
    • Wiki Support
    • Image Approval (Also make recommendations for individuals to be given Reviewer rights)


Wiki Meetings

  • Thursday 9:00 - 10:00 Missionary Meeting
  • Thursday 10:00 - 11:00 Community Meeting
  • Thursday 1:00 - 2:00 Contributor Meeting
  • Thursday 2:00 - 3:00 Tech Meeting

Major Project

New FamilySearch Research Missionary

Wiki Stub project manager
Wiki Transition Team
Wiki Adoptions
Wiki Moderators
Idaho Project
Wiki Maintenance
Now working on a course of classes for Missionary training on the Wiki

  • This page was last modified on 31 May 2014, at 03:32.
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