England, Kent, Land Tax Assessments (FamilySearch Historical Records)/Known Issues

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== '''                     ! '''To Add Information  ==
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{{HR Known Issues-page}}
 
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''This page is created by FamilySearch Historical Records personnel. It details problems identified within this collection and answers to those problems. If you wish to comment, scroll down and on the right-hand side of the screen choose ''<u>'''Discussion'''</u> ''to post your comment.''
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== &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Known Issues  ==
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== <center>Known Issues</center> ==
  
'''Question''': Even though I am signed in, I still cannot view the images. How can I view the images?<br>'''Answer''': This collection is restricted to FamilySearch Members which includes LDS members, local LDS Family History Centers, and affiliated organizations.  
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'''Question #1''': There are no files for Swingfield. Are these records available?<br>'''Answer #1:''' Yes. The land tax assessments for Swingfield are found in the file titled Lydden and Swingfield, Land tax assessments, 1780-1830. There are no records for Lydden in this file. The records for Lydden are contained in the file by that name.  
  
FamilySearch, however, has other resources which are available to all researchers. These online records, and many others for this area, are available on microfilm which can be ordered for viewing into the nearest FamilySearch Center. See: [https://www.familysearch.org/learn/wiki/en/extensions/FCKeditor/fckeditor/editor/Ordering_Microfilm_or_Microfiche_from_a_Family_History_Center Ordering Microfilm or Microfiche from a FamilySearch Center].  
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'''Question #2''': I get a message “Image not Available” for these records even when I am signed in. How can I view these records?<br>'''Answer #2''': FamilySearch has limited rights, granted by the record custodians, to publish images from the [https://www.familysearch.org/search/collection/show#uri=http://www.familysearch.org/searchapi/search/collection/1949794 England, Kent, Land Tax Assessments, 1689-1832 ]collection for viewing online. Images for this collection are only available for viewing to members of the supporting organization (The Church of Jesus Christ of Latter-day Saints), and at FamilySearch Centers. It is important to check with your [https://familysearch.org/locations FamilySearch Center] before your visit, to verify that the center is equipped with the capability to view these restricted images on [http://www.familysearch.org www.familysearch.org]. For those in the United Kingdom, images may also be viewed by visiting the [http://www.kent.gov.uk/leisure_and_culture/archives_and_local_history.aspx Kent History and Library Centre] in Maidstone, England.
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Some of these images are also available on microfilm for viewing at a FamilySearch Center; for instructions, see [[Ordering Microfilm or Microfiche|Ordering Microfilm or Microfiche]].
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If you have an LDS account and are not able to view images after signing in, it may be due to a registration problem, not an image access problem. Please call 1-866-406-1830 in the United States, or contact Patron Services at [mailto:support@familysearch.org support@familysearch.org]. Please include a brief description of the problem and steps taken thus far to resolve the issue.  
  
 
If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:  
 
If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:  
  
*If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.&nbsp;&nbsp;&nbsp; Example: England, Kent, Land Tax Assessments, 1689-1832 &gt; Kent &gt; Alkham &gt; Land tax assessments, 1780-1832 &gt; Image 14 of 105
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*If '''browsing''' this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.&nbsp;&nbsp;&nbsp;<br>For example: '''England, Kent, Land Tax Assessments, 1689-1832 &gt; Kent &gt; Adisham &gt; Land tax assessments, 1780-1828 &gt; Image 12 of 67'''.
*If you are reporting a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.
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*If you are '''reporting''' a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.
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Return to the [[England, Kent, Land Tax Assessments (FamilySearch Historical Records)|England, Kent, Land Tax Assessments (FamilySearch Historical Records]]) Learn More page.  
  
Return to the [[England, Kent, Land Tax Assessments (FamilySearch Historical Records)/Known Issues |England, Kent, Land Tax Assessments (FamilySearch Historical Records)/Known Issues]]&nbsp;[[England, Kent, Quarter Sessions and Court Files (FamilySearch Historical Records)|England, Kent, Quarter Sessions and Court Files]] Learn More page<br>Return to the [https://www.familysearch.org/search/collection/show#uri=http://www.familysearch.org/searchapi/search/collection/1949794 England, Kent, Land Tax Assessments, 1689-1832] collection at FamilySearch.org.
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Return to the [https://www.familysearch.org/search/collection/1949794 England, Kent, Land Tax Assessments, 1689-1832] collection at FamilySearch.org.

Revision as of 05:02, 8 February 2013


Known Issues

Question #1: There are no files for Swingfield. Are these records available?
Answer #1: Yes. The land tax assessments for Swingfield are found in the file titled Lydden and Swingfield, Land tax assessments, 1780-1830. There are no records for Lydden in this file. The records for Lydden are contained in the file by that name.

Question #2: I get a message “Image not Available” for these records even when I am signed in. How can I view these records?
Answer #2: FamilySearch has limited rights, granted by the record custodians, to publish images from the England, Kent, Land Tax Assessments, 1689-1832 collection for viewing online. Images for this collection are only available for viewing to members of the supporting organization (The Church of Jesus Christ of Latter-day Saints), and at FamilySearch Centers. It is important to check with your FamilySearch Center before your visit, to verify that the center is equipped with the capability to view these restricted images on www.familysearch.org. For those in the United Kingdom, images may also be viewed by visiting the Kent History and Library Centre in Maidstone, England.

Some of these images are also available on microfilm for viewing at a FamilySearch Center; for instructions, see Ordering Microfilm or Microfiche.

If you have an LDS account and are not able to view images after signing in, it may be due to a registration problem, not an image access problem. Please call 1-866-406-1830 in the United States, or contact Patron Services at support@familysearch.org. Please include a brief description of the problem and steps taken thus far to resolve the issue.

If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:

  • If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.   
    For example: England, Kent, Land Tax Assessments, 1689-1832 > Kent > Adisham > Land tax assessments, 1780-1828 > Image 12 of 67.
  • If you are reporting a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.

Return to the England, Kent, Land Tax Assessments (FamilySearch Historical Records) Learn More page.

Return to the England, Kent, Land Tax Assessments, 1689-1832 collection at FamilySearch.org.