FamilySearch Communities: Administrator Guide

From FamilySearch Wiki

(Difference between revisions)
(Request to become a community administrator)
(40 intermediate revisions by 3 users not shown)
Line 1: Line 1:
&lt;&nbsp;[[Join a Facebook Research Community|Facebook Research Communities<br>]]&lt;&nbsp;[[Join a Skype Research Community|Skype Research Communities]]
+
{{FamilySearch Communities}}</br>
  
FamilySearch has begun a project to create a place where people can get assistance with their research questions. Each area has an Admin who helps with the administration of the page.&nbsp;Facebook and Skype Admins do an incredible work to help people with their research in all areas of the world.&nbsp;
+
[[Image:Can you help.jpg|right|Can you help.jpg]]
 +
* < [[Research Communities on Facebook]]
 +
* < [https://www.familysearch.org/learn/forums/en/forumdisplay.php?f=4 Research Communities on Forums]
 +
* < [[Research Communities on Google+]]
 +
* < [[Research Communities on Skype]]
 +
* < [[Research Communities on Twitter]]
 +
* < [[Research Communities on Wiki|Research Communities on Wiki]]
  
== Admin Responsibilities  ==
+
FamilySearch's Genealogy Research Communities (GRCs) create a place where people can get assistance with their research questions. Each area has one or more volunteers who help with the administration of the page and/or community. You can [[#Request_to_become_a_community_administrator|volunteer to be an administrator]], if you want to be more involved. You can also help by visiting a community to join in on the conversation. Click one of the links above for a listing of available communities on each platform. Facebook and Skype have the largest community presence. Volunteers do an incredible work to help people with their research in all areas of the world.&nbsp;
  
#Lead the creation of a vibrant, collaborative research community on Facebook and Skype. These responsibilities revolve around three main ideas:<br>
+
== Request to become a community administrator ==
#*Interacting with those who post on the page by answering questions posted or commenting on them if you don't have an answer, encouraging others to answer questions, and showing gratitude for resources shared.
+
#*Sharing news and information about how to do genealogy research in this area, information about genealogy events, and great resources available for this area.
+
#*Partnering with local organizations such as libraries, archives, and societies, to invite them to share their news and events on the page.
+
#Help the community members adhere to the following policies:
+
#*Keep group discourse civil and polite at all times.
+
#*All posts should be genealogy-related and off-topic posts will be removed.
+
#*All discussions should be kept neutral and non-denominational. (LDS-specific discussions should not take place in these groups.)  
+
#Join our group of community admins, and connect with the fellow admins of your specific group (we hope that each group will eventually have 2-3 admins).
+
#If you must leave as an admin, help us find someone else to take your place.
+
  
<br>
+
If you are interested in being an administrator of a Genealogy Research Community, please fill out the following form:
  
== Best practices for a genealogy community administrator ==
+
:[https://docs.google.com/spreadsheet/viewform?formkey=dFE5cjBnQ3RiYld2Q3ZWZkI1S2wxdFE6MQ#gid=0 Request to be a volunteer administrator]
  
As a volunteer administrator for a FamilySearch Genealogy Research Community you are in a position There are countless blogs and classes available online which are available to help define best practices for social media. These best practices can change on a regular basis as the tools we use for social media continue to evolve. The following resources will help you stay up to date with this ever changing world:
+
== FamilySearch Community Administrator Guide  ==
  
*Join the [[Genealogical_Society_Webmasters|Genealogy Society Webmasters]] [https://www.facebook.com/groups/GenSocWebmasters/ group]
+
=== [[FamilySearch Communities: Administrator Community|Administrator Community]]<br>  ===
*
+
  
== Facebook administrator training webinars  ==
+
#Welcome
 +
#Our administrator community
 +
#Administrator community meetings
 +
#FamilySearch sponsors
 +
#Special roles
 +
#Regional managers
  
Each Saturday, a training webinar is held to teach about the different things that can be done with a Facebook page.
+
=== [[FamilySearch Communities: Administrator Responsibilities|Administrator Responsibilities]]<br>  ===
  
Though the FamilySearch pages may often be referred to in these discussions, '''these trainings are open to the general public.'''&nbsp;If you are an administrator of a genealogy-related page on Facebook, you are welcome to attend! Simply [[#Request_to_become_an_Admin|Request to become an Admin]] and, under the "Suggest a new community" question, type "Genealogy Research Community Admins group only."<br>  
+
#Responding to questions and posts<br>  
 +
#Sharing resources
 +
#Building community
  
'''Meeting information:'''
+
=== [[FamilySearch Communities: Best Practices|Administrator Best Practices ]]<br>  ===
  
:*'''Date:''' Each Saturday
+
#Responding to questions and posts<br>
:*'''Time:'''&nbsp;10am Mountain Time
+
#Sharing resources
:*'''Place:''' [http://meetingplace.ldschurch.org/a/aab71f311d4cf146d7a848bf1c027732 Click to attend]
+
#Building community
  
'''Instructions to join:'''
+
<br>
  
:*'''Click '''the above link.
+
== Platform overviews  ==
:*Sign in as a '''Guest '''(your name will be shown as a meeting attendee).
+
:*Enter your '''phone number''' (no punctuation) to have the system call you.
+
:*If it doesn't call you, you may need to call in instead. Dial 877-459-7266, then follow the prompts and enter the code to join the meeting.
+
:*International callers may need to use Skype to dial into the meeting if the system doesn't call them.
+
  
'''Reviewing recordings:'''<br>  
+
The following platform overviews vary in thoroughness, but each provides important understanding of what each platform offers. As a volunteer, you will help more people when you understand how each platform works. Click a heading for more detail on using the platform for genealogy. <br>  
  
:*[https://chqmpweb1.ldschurch.org/mpweb/scripts/mpx.dll Go to MeetingPlace].
+
===== [[Facebook|Facebook]]<br>  =====
:*Enter the code and click '''Find Meeting'''.
+
:*Click '''Past''', change the dates if needed.
+
:*In the bottom section, find the meeting on the '''date '''of the meeting you want to watch.
+
:*Click on the numberto go to the meeting room.
+
:*Click on '''Attachments/Recordings '''on the right side of the screen.
+
:*Click on the '''WebRecording '''link.
+
  
<br>  
+
*[http://youtu.be/_yQcMBiD2yo New Pages: Controlling Posts on your Page] (Official Facebook video)<br>
  
== Request to become an Admin ==
+
===== Forums<br> =====
  
If you are interested in being an admin of a Genealogy Research Community, please fill out the following form:  
+
*[https://help.familysearch.org/kb/videos/en/index.html FamilySearch Web Site Video Demonstrations]<br>
  
:[https://docs.google.com/spreadsheet/viewform?formkey=dFVZMWdHSVBzSXdNTDhQYk40Q2V5b0E6MQ Request to be an Admin of a Genealogy Research Community]
+
This web site offers thorough tutorials for the Forums and several other FamilySearch products.<br>
 +
 
 +
===== [[Google+|Google+]]<br>  =====
 +
 
 +
*[http://youtu.be/A3Atj57r15U Google+: There's more to explore]
 +
*[http://youtu.be/WVROEsSxRk8 Google+: Set Up Your Profile]
 +
 
 +
While this tutorial covers profiles and not pages, there are more similarities than differences.
 +
 
 +
===== [[Skype|Skype]]<br>  =====
 +
 
 +
*[http://youtu.be/h7v0YwTwXSA How to start a Skype group text chat - Windows] ([http://www.youtube.com/playlist?list=PL73F9EA2D155BF3B2 other] Official Skype Windows videos)<br>
 +
*[http://youtu.be/Yj1NT6_adKw How to start a Skype group text chat - Mac] ([http://www.youtube.com/playlist?list=PLFCAC5DF15DBE2C56 other] Official Skype Mac videos)<br>
 +
 
 +
Besides learning how the GRC group chats were first started, these videos will show you how to add one of the GRC chats to your contacts. Remember, you must be first added to the chat by someone who is already in the group chat.<br>
 +
 
 +
===== [[Twitter|Twitter]]  =====
 +
 
 +
*[http://youtu.be/NshQFrpC2O4 Discover more about #newtwitter] (Official Twitter video)
 +
 
 +
===== [[Wikis|Wiki]]<br>  =====
 +
 
 +
*[https://help.familysearch.org/kb/videos/en/index.html FamilySearch Web Site Video Demonstrations]<br>
 +
 
 +
This web site offers thorough tutorials for the Wiki and several other FamilySearch products.<br>
 +
 
 +
== Handouts and other resources  ==
 +
 
 +
*Expert advice from social media professionals and enthusiasts adapted for our genealogy research community volunteers
 +
*#[[Six Principles of a Viable Genealogy Research Community|Six Principles of a Viable Genealogy Research Community]]<br>
 +
*Genealogy Research Communities in the news and success stories
 +
*#[https://www.familysearch.org/blog/facebook/ Like Us on Facebook (FamilySearch Blog)] - 22 Mar 2012
 +
*#[http://blog.eogn.com/eastmans_online_genealogy/2012/01/familysearch-seeks-admins-for-facebook-pages-and-skype-group-chats.html FamilySearch Seeks Admins for Facebook Pages and Skype Group Chats (EOGN Blog)] also [http://www.geneapress.com/2012/01/familysearch-seeks-admins-for-facebook.html GeneaPress]- 23 Jan 2012
 +
*#[[Walker History Room uses GRCs|Walker History Room uses GRCs (Walker History Room Monthly Report)]] - Oct 2011
 +
*#[http://ancestryinsider.blogspot.com/2011/08/beyond-walls-of-your-fhc.html Beyond the Walls of Your FHC (The Ancestry Insider Blog)] - 23 Aug 2011
 +
*#[https://www.familysearch.org/techtips/2011/05/facebook-research-community Join a Facebook Research Community! (FamilySearch TechTips Blog)] - 19 May 2011
 +
 
 +
== Discuss community building  ==
 +
 
 +
Please share your community building ideas on the [[Talk:Facebook and Skype Community Administrators|Discussion page]].<br>
 +
 
 +
{{H-langs|en=Main Page|es=Guía de administradores de las comunidades de FamilySearch}}
 +
 
 +
[[Category:Social_Media]] [[Category:Volunteer]]

Revision as of 18:47, 23 August 2012

FamilySearch Communities This article is about an aspect of the Genealogy Research Communities sponsored by FamilySearch.

Can you help.jpg

FamilySearch's Genealogy Research Communities (GRCs) create a place where people can get assistance with their research questions. Each area has one or more volunteers who help with the administration of the page and/or community. You can volunteer to be an administrator, if you want to be more involved. You can also help by visiting a community to join in on the conversation. Click one of the links above for a listing of available communities on each platform. Facebook and Skype have the largest community presence. Volunteers do an incredible work to help people with their research in all areas of the world. 

Contents

Request to become a community administrator

If you are interested in being an administrator of a Genealogy Research Community, please fill out the following form:

Request to be a volunteer administrator

FamilySearch Community Administrator Guide

Administrator Community

  1. Welcome
  2. Our administrator community
  3. Administrator community meetings
  4. FamilySearch sponsors
  5. Special roles
  6. Regional managers

Administrator Responsibilities

  1. Responding to questions and posts
  2. Sharing resources
  3. Building community

Administrator Best Practices

  1. Responding to questions and posts
  2. Sharing resources
  3. Building community


Platform overviews

The following platform overviews vary in thoroughness, but each provides important understanding of what each platform offers. As a volunteer, you will help more people when you understand how each platform works. Click a heading for more detail on using the platform for genealogy.

Facebook
Forums

This web site offers thorough tutorials for the Forums and several other FamilySearch products.

Google+

While this tutorial covers profiles and not pages, there are more similarities than differences.

Skype

Besides learning how the GRC group chats were first started, these videos will show you how to add one of the GRC chats to your contacts. Remember, you must be first added to the chat by someone who is already in the group chat.

Twitter
Wiki

This web site offers thorough tutorials for the Wiki and several other FamilySearch products.

Handouts and other resources

Discuss community building

Please share your community building ideas on the Discussion page.