FamilySearch Communities: Administrator Guide

From FamilySearch Wiki

(Difference between revisions)
(Request to become a community administrator)
(12 intermediate revisions by 3 users not shown)
Line 1: Line 1:
[[Image:Can you help.jpg|right|Can you help.jpg]] &lt;&nbsp;[[Join a Facebook Research Community|Research Communities on Facebook<br>]]&lt;&nbsp;[https://www.familysearch.org/learn/forums/en/forumdisplay.php?f=4 Research Communities on Forums<br>]&lt;&nbsp;[[Research Communities on Google+|Research Communities on Google+<br>]]&lt;&nbsp;[[Join a Skype Research Community|Research Communities on Skype<br>]]&lt;&nbsp;[[Research Communities on Twitter|Research Communities on Twitter<br>]]&lt;&nbsp;[[Research Communities on Wiki|Research Communities on Wiki<br>]]
+
{{FamilySearch Communities}}</br>
  
<br>
+
[[Image:Can you help.jpg|right|Can you help.jpg]]
 +
* < [[Research Communities on Facebook]]
 +
* < [https://www.familysearch.org/learn/forums/en/forumdisplay.php?f=4 Research Communities on Forums]
 +
* < [[Research Communities on Google+]]
 +
* < [[Research Communities on Skype]]
 +
* < [[Research Communities on Twitter]]
 +
* < [[Research Communities on Wiki|Research Communities on Wiki]]
  
FamilySearch's Genealogy Research Communities (GRCs) create a place where people can get assistance with their research questions. Each area has one or more volunteers who help with the administration of the page and/or community. You can [[#Request_to_become_a_community_administrator|volunteer to be an administrator]], if you want to be more involved. You can also help by visiting a community to join in on the conversation. Click one of the links above for a listing of available communities on each platform. The title of the volunteer may differ depending on the social media platform (e.g. "Admin" on Facebook pages, "Manager" on Google+ pages), but for consistency we often use the term administrator. Currently, Facebook and Skype have the largest community presence; although, the communities are growing on Google+, Twitter, forums, and this wiki. Volunteers do an incredible work to help people with their research in all areas of the world.&nbsp;  
+
FamilySearch's Genealogy Research Communities (GRCs) create a place where people can get assistance with their research questions. Each area has one or more volunteers who help with the administration of the page and/or community. You can [[#Request_to_become_a_community_administrator|volunteer to be an administrator]], if you want to be more involved. You can also help by visiting a community to join in on the conversation. Click one of the links above for a listing of available communities on each platform. Facebook and Skype have the largest community presence. Volunteers do an incredible work to help people with their research in all areas of the world.&nbsp;  
  
== Administrator Responsibilities ==
+
== Request to become a community administrator ==
  
#Lead the creation of a vibrant, collaborative research community.
+
If you are interested in being an administrator of a Genealogy Research Community, please fill out the following form:  
#*These responsibilities revolve around these main ideas:<br>
+
##Interacting with those in the genealogy research community<br>
+
##Answering research questions and other posts <br>
+
##Encouraging others to answer questions<br>
+
##Showing gratitude for resources shared
+
#*Sharing news, events, resources, and information about genealogy research in this area<br>
+
#*Remeber the community is not confined to the platform (Facebook, Google+ etc.). You can invite local organizations--such as libraries, archives, and societies--to share news and events on the page.
+
#Help the community members adhere to the following policies:  
+
#*Keep group discourse civil and polite at all times.
+
#*All posts should be genealogy-related and off-topic posts will be removed.
+
#*All discussions should be kept neutral and non-denominational. (LDS-specific discussions should not take place in these groups.)
+
#Join our group of community administrators, and connect with the volunteers of your specific community (we hope that each group will eventually have 2-3 admins). <br> <br>
+
#If you must leave as a community administrator, please help us find someone else to take your place. <br>
+
  
== Best practices for a genealogy community administrator ==
+
:[https://docs.google.com/spreadsheet/viewform?formkey=dFE5cjBnQ3RiYld2Q3ZWZkI1S2wxdFE6MQ#gid=0 Request to be a volunteer administrator]
  
As a volunteer administrator for a FamilySearch Genealogy Research Community you are in a position to reach thousands of individuals and provide helpful research resources. There are countless blogs and classes available online which are available to help define best practices for social media. These best practices can change on a regular basis as the tools we use for social media continue to evolve. The following resources will help you stay up to date with this ever changing world:
+
== FamilySearch Community Administrator Guide  ==
  
*Join the Genealogy Research Community Admins [https://www.facebook.com/groups/117212955030975/ Facebook group] (membership in this group is included with [[#Request_to_become_an_Admin|volunteering]] as a FamilySearch Genealogy Research Community admin)
+
=== [[FamilySearch Communities: Administrator Community|Administrator Community]]<br> ===
*Join the [[Genealogical Society Webmasters|Genealogical Society Webmasters]] [https://www.facebook.com/groups/GenSocWebmasters/ Facebook group]&nbsp;
+
*Understand how [[Facebook|Facebook]] and [[Skype|Skype]] can be used for genealogy
+
*Follow [https://www.facebook.com/lists/10150585382860868 ✭FACEBOOK Experts &amp; Resources!] Interest List on Facebook<br>  
+
*[http://www.geneabloggers.com/genealogy-blogs/ GeneaBloggers] lists over 2,500 blogs
+
  
== Volunteer administrator training  ==
+
#Welcome
 +
#Our administrator community
 +
#Administrator community meetings
 +
#FamilySearch sponsors
 +
#Special roles
 +
#Regional managers
  
=== MeetingPlace webinars ===
+
=== [[FamilySearch Communities: Administrator Responsibilities|Administrator Responsibilities]]<br> ===
  
Each Saturday and Tuesday, a training webinar is held to teach about the different things that can be done with a Facebook page.
+
#Responding to questions and posts<br>
 +
#Sharing resources
 +
#Building community
  
Though the FamilySearch pages may often be referred to in these discussions, '''these trainings are open to the general public.'''&nbsp;If you are an administrator of a genealogy-related page on Facebook, you are welcome to attend! Simply [[#Request_to_become_a_community_administrator|request to become a community administrator]] and, under the "Suggest a new community" question, type "Genealogy Research Community Admins group only."<br>  
+
=== [[FamilySearch Communities: Best Practices|Administrator Best Practices ]]<br> ===
  
'''Meeting information:'''
+
#Responding to questions and posts<br>
 +
#Sharing resources
 +
#Building community
  
:*'''Date:''' Each Saturday and Tuesday<br>  
+
<br>
:*'''Time:'''&nbsp;10:15am Mountain Time
+
:*'''Place:''' [http://meetingplace.ldschurch.org/a/aab71f311d4cf146d7a848bf1c027732 Click to attend]
+
  
'''Instructions to join:'''
+
== Platform overviews  ==
 
+
:*'''Click '''the above link.
+
:*Sign in as a '''Guest '''(your name will be shown as a meeting attendee).
+
:*Enter your '''phone number''' (no punctuation) to have the system call you.
+
:*If it doesn't call you, you may need to call in instead. Dial 877-459-7266, then follow the prompts and enter the code to join the meeting.
+
:*International callers may need to use Skype to dial into the meeting if the system doesn't call them.
+
 
+
'''Reviewing recordings:'''<br>
+
 
+
:*[https://chqmpweb1.ldschurch.org/mpweb/scripts/mpx.dll Go to MeetingPlace].
+
:*Enter the code and click '''Find Meeting'''.
+
:*Click '''Past''', change the dates if needed.
+
:*In the bottom section, find the meeting on the '''date '''of the meeting you want to watch.
+
:*Click on the numberto go to the meeting room.
+
:*Click on '''Attachments/Recordings '''on the right side of the screen.
+
:*Click on the '''WebRecording '''link.
+
 
+
=== Platform overviews  ===
+
  
 
The following platform overviews vary in thoroughness, but each provides important understanding of what each platform offers. As a volunteer, you will help more people when you understand how each platform works. Click a heading for more detail on using the platform for genealogy. <br>  
 
The following platform overviews vary in thoroughness, but each provides important understanding of what each platform offers. As a volunteer, you will help more people when you understand how each platform works. Click a heading for more detail on using the platform for genealogy. <br>  
Line 102: Line 80:
 
This web site offers thorough tutorials for the Wiki and several other FamilySearch products.<br>  
 
This web site offers thorough tutorials for the Wiki and several other FamilySearch products.<br>  
  
=== Screencasts (5 minute videos)  ===
+
== Handouts and other resources  ==
 
+
Recordings of the the webinars are available for at least a week afterward, but in the world of social media things change at a rapid pace. For that reason, and for your convenience, links to 5 minute trainings will be provided here. As these become obsolete they will also be updated. <br>
+
 
+
=== Handouts and other resources  ===
+
  
 
*Expert advice from social media professionals and enthusiasts adapted for our genealogy research community volunteers  
 
*Expert advice from social media professionals and enthusiasts adapted for our genealogy research community volunteers  
Line 117: Line 91:
 
*#[https://www.familysearch.org/techtips/2011/05/facebook-research-community Join a Facebook Research Community! (FamilySearch TechTips Blog)] - 19 May 2011
 
*#[https://www.familysearch.org/techtips/2011/05/facebook-research-community Join a Facebook Research Community! (FamilySearch TechTips Blog)] - 19 May 2011
  
=== Discuss community building  ===
+
== Discuss community building  ==
 
+
Please share your community building ideas on the [[Talk:Facebook_and_Skype_Community_Administrators|Discussion page]].<br>
+
 
+
== Request to become a community administrator  ==
+
 
+
If you are interested in being an administrator of a Genealogy Research Community, please fill out the following form:
+
 
+
:[https://docs.google.com/spreadsheet/viewform?formkey=dFVZMWdHSVBzSXdNTDhQYk40Q2V5b0E6MQ Request to be an Admin of a Genealogy Research Community]
+
  
<br>  
+
Please share your community building ideas on the [[Talk:Facebook and Skype Community Administrators|Discussion page]].<br>  
  
<br>
+
{{H-langs|en=Main Page|es=Guía de administradores de las comunidades de FamilySearch}}
  
 
[[Category:Social_Media]] [[Category:Volunteer]]
 
[[Category:Social_Media]] [[Category:Volunteer]]

Revision as of 18:47, 23 August 2012

FamilySearch Communities This article is about an aspect of the Genealogy Research Communities sponsored by FamilySearch.

Can you help.jpg

FamilySearch's Genealogy Research Communities (GRCs) create a place where people can get assistance with their research questions. Each area has one or more volunteers who help with the administration of the page and/or community. You can volunteer to be an administrator, if you want to be more involved. You can also help by visiting a community to join in on the conversation. Click one of the links above for a listing of available communities on each platform. Facebook and Skype have the largest community presence. Volunteers do an incredible work to help people with their research in all areas of the world. 

Contents

Request to become a community administrator

If you are interested in being an administrator of a Genealogy Research Community, please fill out the following form:

Request to be a volunteer administrator

FamilySearch Community Administrator Guide

Administrator Community

  1. Welcome
  2. Our administrator community
  3. Administrator community meetings
  4. FamilySearch sponsors
  5. Special roles
  6. Regional managers

Administrator Responsibilities

  1. Responding to questions and posts
  2. Sharing resources
  3. Building community

Administrator Best Practices

  1. Responding to questions and posts
  2. Sharing resources
  3. Building community


Platform overviews

The following platform overviews vary in thoroughness, but each provides important understanding of what each platform offers. As a volunteer, you will help more people when you understand how each platform works. Click a heading for more detail on using the platform for genealogy.

Facebook
Forums

This web site offers thorough tutorials for the Forums and several other FamilySearch products.

Google+

While this tutorial covers profiles and not pages, there are more similarities than differences.

Skype

Besides learning how the GRC group chats were first started, these videos will show you how to add one of the GRC chats to your contacts. Remember, you must be first added to the chat by someone who is already in the group chat.

Twitter
Wiki

This web site offers thorough tutorials for the Wiki and several other FamilySearch products.

Handouts and other resources

Discuss community building

Please share your community building ideas on the Discussion page.