FamilySearch Communities: Administrator Responsibilities

From FamilySearch Wiki

(Difference between revisions)
Line 7: Line 7:
 
#*Share news, events, resources, and information about genealogy research as relevant to the community you administer. (about once a day, using the page name)  
 
#*Share news, events, resources, and information about genealogy research as relevant to the community you administer. (about once a day, using the page name)  
 
#*Note: As a general rule, most social media users are not on between 9-5pm, but rather after work hours and on weekends. (See Nathan's report)
 
#*Note: As a general rule, most social media users are not on between 9-5pm, but rather after work hours and on weekends. (See Nathan's report)
 
 
#'''Respond to questions and posts'''  
 
#'''Respond to questions and posts'''  
 
#*Follow up as quickly as possible after a post with a comment (such as a thank-you) or clarifying question '''as the page name'''.  
 
#*Follow up as quickly as possible after a post with a comment (such as a thank-you) or clarifying question '''as the page name'''.  
#*Building a sense of community is more important than solving '''every''' research question. If you don't know the answer, at least respond with a friendly comment. If people have a good experience and tell their friends, then others will join the community for a similar experience. So, even if you can't answer every question, your diligence will lead to helping more people with research.  
+
#*Building a sense of community is more important than solving '''every''' research question. If you don't know the answer, at least respond with a friendly comment. If people have a good experience and tell their friends, then others will join the community for a similar experience. So, even if you can't answer every question, your diligence will lead to helping more people with research.
#
+
#'''Help community members adhere to the following policies'''<br>
 
+
#*Keep group discourse civil and polite at all times.
*These responsibilities revolve around these main ideas:<br>
+
#*All posts should be genealogy-related; off-topic or blatant advertisement posts will be removed.
 
+
#*All discussions should be kept neutral and non-denominational. (LDS-specific discussions should not take place in these groups.) <br>
#Encouraging others to answer questions<br>
+
 
+
*Sharing news, events, resources, and information about genealogy research in this area<br>
+
*Remeber the community is not confined to the platform (Facebook, Google+ etc.). You can invite local organizations--such as libraries, archives, and societies--to share news and events on the page.
+
  
#Help the community members adhere to the following policies:  
+
These are the basic responsibilities of a FamilySearch Community Administrator. See FamilySearch Communities: Best Practices for further suggestions.
#*Keep group discourse civil and polite at all times.  
+
<br>
#*All posts should be genealogy-related and off-topic posts will be removed.
+
#*All discussions should be kept neutral and non-denominational. (LDS-specific discussions should not take place in these groups.)
+
#Join our group of community administrators, and connect with the volunteers of your specific community (we hope that each group will eventually have 2-3 admins). <br> <br>
+
#If you must leave as a community administrator, please help us find someone else to take your place. <br>
+

Revision as of 20:10, 5 May 2012

FamilySearch Community Administrators are responsible to help lead the creation of a vibrant, collaborative research community. We hope that you will be creative and explore great ways of doing this in the community and/or communities you administrate.

Here are a few specific responsibilities for all administrators:

  1. Visit the community page regularly
    • This is one reason why it's great to have multiple administrators for each community. (Learn more about recruiting volunteers)
    • Share news, events, resources, and information about genealogy research as relevant to the community you administer. (about once a day, using the page name)
    • Note: As a general rule, most social media users are not on between 9-5pm, but rather after work hours and on weekends. (See Nathan's report)
  2. Respond to questions and posts
    • Follow up as quickly as possible after a post with a comment (such as a thank-you) or clarifying question as the page name.
    • Building a sense of community is more important than solving every research question. If you don't know the answer, at least respond with a friendly comment. If people have a good experience and tell their friends, then others will join the community for a similar experience. So, even if you can't answer every question, your diligence will lead to helping more people with research.
  3. Help community members adhere to the following policies
    • Keep group discourse civil and polite at all times.
    • All posts should be genealogy-related; off-topic or blatant advertisement posts will be removed.
    • All discussions should be kept neutral and non-denominational. (LDS-specific discussions should not take place in these groups.)

These are the basic responsibilities of a FamilySearch Community Administrator. See FamilySearch Communities: Best Practices for further suggestions.