FamilySearch Communities: Administrator Responsibilities

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FamilySearch Community Administrators are responsible to help lead the creation of a vibrant, collaborative research community. We hope that you will be creative and explore great ways of doing this in the community and/or communities you administrate. <br>  
 
FamilySearch Community Administrators are responsible to help lead the creation of a vibrant, collaborative research community. We hope that you will be creative and explore great ways of doing this in the community and/or communities you administrate. <br>  
  
Here are a few specific responsibilities for all administrators:
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== Overview  ==
  
#'''Respond to questions and posts'''  
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#'''Responing to questions and posts'''  
 
#*Follow up '''as quickly as possible''' after a post with a comment (such as a thank-you) or clarifying question as the page name.  
 
#*Follow up '''as quickly as possible''' after a post with a comment (such as a thank-you) or clarifying question as the page name.  
 
#*Building a '''sense of community''' is more important than solving every research question. If you don't know the answer, at least respond with a friendly comment. If people have a good experience and tell their friends, then others will join the community for a similar experience. So, even if you can't answer every question, your diligence will lead to helping more people with research.  
 
#*Building a '''sense of community''' is more important than solving every research question. If you don't know the answer, at least respond with a friendly comment. If people have a good experience and tell their friends, then others will join the community for a similar experience. So, even if you can't answer every question, your diligence will lead to helping more people with research.  
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#*Share news, events, resources, and information about genealogy research as relevant to the community you administer. ('''about once a day''', using the page name)  
 
#*Share news, events, resources, and information about genealogy research as relevant to the community you administer. ('''about once a day''', using the page name)  
 
#*Note: As a general rule, most social media users are not on between 9-5pm, but rather after work hours and on weekends. (See Nathan's report)  
 
#*Note: As a general rule, most social media users are not on between 9-5pm, but rather after work hours and on weekends. (See Nathan's report)  
#'''Build community'''  
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#'''Building community'''  
 
##'''Help community members adhere to the following policies'''<br>  
 
##'''Help community members adhere to the following policies'''<br>  
 
##*Keep group discourse civil and polite at all times.  
 
##*Keep group discourse civil and polite at all times.  
 
##*All posts should be genealogy-related; off-topic or blatant advertisement posts will be removed.  
 
##*All posts should be genealogy-related; off-topic or blatant advertisement posts will be removed.  
##*All discussions should be kept neutral and non-denominational. (LDS-specific discussions should not take place in these groups.) <br>
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##*All discussions should be kept neutral and non-denominational. (LDS-specific discussions should not take place in these groups.) <br>  
##Build community among your fellow volunteers
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##'''Build community among your fellow volunteers'''
##*Attend our semiweekly administrator meetings when possible
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##*Attend our semiweekly administrator meetings when possible  
##*Interact with other administrators in the Genealogy Research Community Admins Facebook group and/or Skype group chat
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##*Interact with other administrators in the Genealogy Research Community Admins Facebook group and/or Skype group chat  
 
##*Read and be familiar with the administrative guide (you're reading part of it now).
 
##*Read and be familiar with the administrative guide (you're reading part of it now).
  
These are the basic responsibilities of a FamilySearch Community Administrator. The responsibilities of administrators are best handled through collaboration. This is one reason why it's great to have multiple administrators for each community. (Learn more about recruiting volunteers)
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These are the basic responsibilities of a FamilySearch Community Administrator. <br>
  
<br>  
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== Specific responsibilities<br> ==
 +
 
 +
If you are interested in becoming more ''or less'' involved in one of these three areas, you have the opportunity as a volunteer to set your own focus. The responsibilities of administrators are best handled through collaboration. This is one reason why it's great to have multiple administrators for each community. (Learn more about recruiting volunteers) <br>
 +
 
 +
=== Responding to questions and posts ===
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*Ensure all questions are answered
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=== Sharing resources ===
 +
 
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=== Building community ===
  
 
See FamilySearch Communities: Best Practices for further suggestions. <br>  
 
See FamilySearch Communities: Best Practices for further suggestions. <br>  
  
 
[[Category:Social_Media]]
 
[[Category:Social_Media]]

Revision as of 20:59, 5 May 2012

FamilySearch Community Administrators are responsible to help lead the creation of a vibrant, collaborative research community. We hope that you will be creative and explore great ways of doing this in the community and/or communities you administrate.

Contents

Overview

  1. Responing to questions and posts
    • Follow up as quickly as possible after a post with a comment (such as a thank-you) or clarifying question as the page name.
    • Building a sense of community is more important than solving every research question. If you don't know the answer, at least respond with a friendly comment. If people have a good experience and tell their friends, then others will join the community for a similar experience. So, even if you can't answer every question, your diligence will lead to helping more people with research.
  2. Sharing resources
    • Share news, events, resources, and information about genealogy research as relevant to the community you administer. (about once a day, using the page name)
    • Note: As a general rule, most social media users are not on between 9-5pm, but rather after work hours and on weekends. (See Nathan's report)
  3. Building community
    1. Help community members adhere to the following policies
      • Keep group discourse civil and polite at all times.
      • All posts should be genealogy-related; off-topic or blatant advertisement posts will be removed.
      • All discussions should be kept neutral and non-denominational. (LDS-specific discussions should not take place in these groups.)
    2. Build community among your fellow volunteers
      • Attend our semiweekly administrator meetings when possible
      • Interact with other administrators in the Genealogy Research Community Admins Facebook group and/or Skype group chat
      • Read and be familiar with the administrative guide (you're reading part of it now).

These are the basic responsibilities of a FamilySearch Community Administrator.

Specific responsibilities

If you are interested in becoming more or less involved in one of these three areas, you have the opportunity as a volunteer to set your own focus. The responsibilities of administrators are best handled through collaboration. This is one reason why it's great to have multiple administrators for each community. (Learn more about recruiting volunteers)

Responding to questions and posts

  • Ensure all questions are answered

Sharing resources

Building community

See FamilySearch Communities: Best Practices for further suggestions.