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{{Policy}}
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{{Policy}}<br>{{Dispute-resolution}}  
This policy describes what to do when you have a dispute with another editor. See [[FamilySearch Wiki:Etiquette Guidelines]] and read the advice from Wikipedia about {{wpd|Wikipedia:Staying cool when the editing gets hot|Staying cool when the editing gets hot}}.
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When disputes arise between community members they are strongly encouraged to talk together and resolve their differences without using [[FamilySearch Wiki:Mediation|Mediation]] or [[FamilySearch Wiki:Arbitration|Arbitration]].
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This policy describes what to do when you have a dispute with another contributor.  
  
Options to explore before requesting formal mediation or as a last resort arbitration include:
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=== First Step: Try to work it out  ===
  
* Ask for a third opinion
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When disputes arise between community members they are strongly encouraged to talk together and resolve their differences. When there are disputes, it is very important to:
* Ask about the subject
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* Ask about a policy
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::#Use the discussion (talk) pages to discuss issues, following the&nbsp;[[FamilySearch Wiki:Talk page guidelines|discussion (talk) page guidelines]].
* Request a comment
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::#Follow the [[FamilySearch Wiki:Etiquette Guidelines|Etiquette Guidelines]].
* Informal mediation
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::#Accept that each party has the [[FamilySearch Wiki:Assume good faith|best interest of the wiki]] at heart.<br>
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::#[[FamilySearch Wiki:Civility and Polite Discourse|Be civilized in your discusssions]].
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:See also the article ''{{wpd|Wikipedia:Staying cool when the editing gets hot}}.''
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=== Second Step: Seek help from others&nbsp;  ===
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:If you can't come to a resolution between the parties through negotiation,&nbsp;you should ask for some outside assistance from other community members. A few option to explore are:
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::*[[FamilySearch Wiki:Contributor assistance|Seek contributor assistance]]
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::*Post a question on the [https://www.familysearch.org/learn/forums/en/forumdisplay.php?f=56 Wiki Forums]
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=== Third Step: Mediation  ===
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:If negotiations and informal help from third parties do not resolve the editing conflict,&nbsp;you may [[FamilySearch Wiki:Mediation Requests|request mediation]]. Mediation is a more formal process whereby a neutral third party, a Mediator, helps to facilitate the conversation between the contributors. {{main|FamilySearch Wiki:Mediation}}
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=== Fourth Step: Arbitration  ===
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:If Mediation doesn't resolve the problem, the issue may need to be escalated to the [[FamilySearch Wiki:Arbitration|Arbitration Board]]. This is requested by the Mediator. {{main|FamilySearch Wiki:Arbitration}}
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<br>{{Policies and guidelines}}

Latest revision as of 14:40, 11 October 2011

Green check.png This page explains a policy, a widely accepted standard that all contributors should normally follow. Changes made to it should reflect consensus.

Please visit the discussion page to add comments or suggestions for further development of the policy.

Dispute resolution
Avoid disputes
Tips to avoid disputes
Mediation
Mediation Policy
Mediation Committee
Request mediation
Arbitration
Community Council
Remedies
Editing restrictions
General sanctions

This policy describes what to do when you have a dispute with another contributor.

Contents

First Step: Try to work it out

When disputes arise between community members they are strongly encouraged to talk together and resolve their differences. When there are disputes, it is very important to:

  1. Use the discussion (talk) pages to discuss issues, following the discussion (talk) page guidelines.
  2. Follow the Etiquette Guidelines.
  3. Accept that each party has the best interest of the wiki at heart.
  4. Be civilized in your discusssions.
See also the article Wikipedia:Staying cool when the editing gets hot.

Second Step: Seek help from others 

If you can't come to a resolution between the parties through negotiation, you should ask for some outside assistance from other community members. A few option to explore are:

Third Step: Mediation

If negotiations and informal help from third parties do not resolve the editing conflict, you may request mediation. Mediation is a more formal process whereby a neutral third party, a Mediator, helps to facilitate the conversation between the contributors.
Main article: FamilySearch Wiki:Mediation


Fourth Step: Arbitration

If Mediation doesn't resolve the problem, the issue may need to be escalated to the Arbitration Board. This is requested by the Mediator.
Main article: FamilySearch Wiki:Arbitration



  • This page was last modified on 11 October 2011, at 14:40.
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