Illinois, Cook County Marriage Records (FamilySearch Historical Records)/Known Issues

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== <center>Known Issues</center> ==
 
== <center>Known Issues</center> ==
  
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'''Question #1''': When I search for an image, the wrong image comes up. How do I find the correct image?<br>'''Answer #1''': Some images are incorrectly linked, and they may be several records off. <br>'''Workaround''': Certificates may be located by matching the certificate number, found in the record details, to the actual certificate on the images. This is done by scrolling through the images until the correct certificate number is located. See: [https://www.familysearch.org/help/viewdocument?documentId=113114&sliceId=SAL_Public&userQuery=how+to+find+an+image+using+a+page+or+certificate+number How to find an image in Historical Records using a Page or Certificate Number].
  
'''Question''': When I search for an image, the wrong image comes up. How do I find the correct image?<br>'''Answer''': Some images are incorrectly linked, and they may be several records off. <br>'''Workaround''': Certificates may be located by matching the certificate number, found in the record details, to the actual certificate on the images. This is done by scrolling through the images until the correct certificate number is located. See: [https://www.familysearch.org/help/viewdocument?documentId=113114&sliceId=SAL_Public&userQuery=how+to+find+an+image+using+a+page+or+certificate+number How to find an image in Historical Records using a Page or Certificate Number]. <br>If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:
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'''Question #2''': Are birthplaces correct in this collection? <br>'''Answer #2''': In many records in this collection, the residence of the bride and groom were incorrectly indexed as birthplaces.
  
*If searching a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.
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If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:  
*If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.&nbsp;&nbsp; For example: Illinois, Cook County Marriages, 1871-1920 &gt; 1030075(004269936) &gt; Image 15 of 434.
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*If you are reporting a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.
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Your assistance will help ensure that future revisions will be considered.
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*If '''searching''' a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.
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*If '''browsing''' this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.&nbsp;&nbsp;<br> For example: '''Illinois, Cook County Marriages, 1871-1920 &gt; 1030075(004269936) &gt; Image 15 of 434'''.
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*If you are '''reporting''' a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.
  
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Your assistance will help ensure that future revisions will be considered.
  
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Return to the [[Illinois, Cook County Marriage Records (FamilySearch Historical Records)|Illinois, Cook County Marriage Records (FamilySearch Historical Records)]] Learn More page.
  
Return to the [[Illinois, Cook County Marriage Records (FamilySearch Historical Records)|Illinois, Cook County Marriage Records (FamilySearch Historical Records)]] Learn More page<br>Return to the [https://www.familysearch.org/search/collection/show#uri=http://hr-search-api:8080/searchapi/search/collection/1463145 Illinois, Cook County Marriages, 1871-1920] collection at FamilySearch.org.<br>
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Return to the [https://www.familysearch.org/search/collection/show#uri=http://hr-search-api:8080/searchapi/search/collection/1463145 Illinois, Cook County Marriages, 1871-1920] collection at FamilySearch.org.<br>
 
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[[Category:FamilySearch_Historical_Records_Known_Issues]]
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Revision as of 03:35, 6 January 2013



Known Issues

Question #1: When I search for an image, the wrong image comes up. How do I find the correct image?
Answer #1: Some images are incorrectly linked, and they may be several records off.
Workaround: Certificates may be located by matching the certificate number, found in the record details, to the actual certificate on the images. This is done by scrolling through the images until the correct certificate number is located. See: How to find an image in Historical Records using a Page or Certificate Number.

Question #2: Are birthplaces correct in this collection?
Answer #2: In many records in this collection, the residence of the bride and groom were incorrectly indexed as birthplaces.

If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:

  • If searching a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.
  • If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.  
    For example: Illinois, Cook County Marriages, 1871-1920 > 1030075(004269936) > Image 15 of 434.
  • If you are reporting a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

Return to the Illinois, Cook County Marriage Records (FamilySearch Historical Records) Learn More page.

Return to the Illinois, Cook County Marriages, 1871-1920 collection at FamilySearch.org.