Italy, Catania, Caltagirone Civil Registration, Tribunale (FamilySearch Historical Records)/Known Issues

From FamilySearch Wiki

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{{HR Known Issues-page}} <br>
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== <center>Known Issues</center> ==
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== <center>Known Issues</center> ==
  
 
'''Question''': I get a message “Image not Available” for some of the records even when I am signed in. How can I view these records? <br>'''Answer''': Whenever possible, FamilySearch makes images available for all users. However, ultimate rights to view images on our website are granted by the record custodians. Italian Data Privacy rules prohibit viewing the following records: All birth images must be 100 years or older; all marriage images must be 70 years or older, and all death images must be 70 years or older.  
 
'''Question''': I get a message “Image not Available” for some of the records even when I am signed in. How can I view these records? <br>'''Answer''': Whenever possible, FamilySearch makes images available for all users. However, ultimate rights to view images on our website are granted by the record custodians. Italian Data Privacy rules prohibit viewing the following records: All birth images must be 100 years or older; all marriage images must be 70 years or older, and all death images must be 70 years or older.  
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If any record on a digital folder contains birth records from the last 100 years, for example, the entire digital folder is restricted.  
 
If any record on a digital folder contains birth records from the last 100 years, for example, the entire digital folder is restricted.  
  
The Historical Records collections will be updated each year to show new unrestricted records. FamilySearch respects and strives to adhere to all privacy laws respective to preserving and providing access to genealogical records in its collection.
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The Historical Records collections will be updated each year to show new unrestricted records. FamilySearch respects and strives to adhere to all privacy laws respective to preserving and providing access to genealogical records in its collection.  
  
 
If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:  
 
If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:  
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Return to the [[Italy, Catania, Caltagirone Civil Registration (FamilySearch Historical Records)|Italy, Catania, Caltagirone Civil Registration (FamilySearch Historical Records)]] Learn More page.  
 
Return to the [[Italy, Catania, Caltagirone Civil Registration (FamilySearch Historical Records)|Italy, Catania, Caltagirone Civil Registration (FamilySearch Historical Records)]] Learn More page.  
  
Return to [https://www.familysearch.org/search/collection/show#uri=http://www.familysearch.org/searchapi/search/collection/1483039 Italy, Catania, Caltagirone, Civil Registration] collection @ FamilySearch.org.<br>
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Return to [https://www.familysearch.org/search/collection/1483039 Italy, Catania, Caltagirone, Civil Registration] collection at FamilySearch.org.<br>  
  
 
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Revision as of 01:26, 15 February 2013



Known Issues

Question: I get a message “Image not Available” for some of the records even when I am signed in. How can I view these records?
Answer: Whenever possible, FamilySearch makes images available for all users. However, ultimate rights to view images on our website are granted by the record custodians. Italian Data Privacy rules prohibit viewing the following records: All birth images must be 100 years or older; all marriage images must be 70 years or older, and all death images must be 70 years or older.

If any record on a digital folder contains birth records from the last 100 years, for example, the entire digital folder is restricted.

The Historical Records collections will be updated each year to show new unrestricted records. FamilySearch respects and strives to adhere to all privacy laws respective to preserving and providing access to genealogical records in its collection.

If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:

  • If browsing this collection, please include the full path you followed to where the problem occurs. The browse path is located above the Image viewer window. 
    For example: Italy, Catania, Caltagirone, Civil Registration (Tribunale), 1861-1941, Mineo, Cittadinanze 1862, Image 1 of 373.
  • If you are reporting a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.

Return to the Italy, Catania, Caltagirone Civil Registration (FamilySearch Historical Records) Learn More page.

Return to Italy, Catania, Caltagirone, Civil Registration collection at FamilySearch.org.