Italy, Macerata, Macerata, Civil Registration, Tribunale (FamilySearch Historical Records)/Known Issues

From FamilySearch Wiki

(Difference between revisions)
(new KI)
 
m
Line 1: Line 1:
{{HR Known Issues-page}} <br>
+
{{HR Known Issues-page}} <br>  
  
 
----
 
----
  
== <center>Known Issues</center> ==
+
== <center>Known Issues</center> ==
  
'''Question #1''': I get a message “Image not Available” for some of the records even when I am signed in. How can I view these records?<br>'''Answer #1''': Whenever possible, FamilySearch makes images available for all users. However, ultimate rights to view images on our website are granted by the record custodians. Italian Data Privacy rules prohibit viewing the following records: All birth images must be 100 years or older; all marriage images must be 70 years or older, and all death images must be 70 years or older.
+
'''Question #1''': I get a message “Image not Available” for some of the records even when I am signed in. How can I view these records?<br>'''Answer #1''': Whenever possible, FamilySearch makes images available for all users. However, ultimate rights to view images on our website are granted by the record custodians. Italian Data Privacy rules prohibit viewing the following records: All birth images must be 100 years or older; all marriage images must be 70 years or older, and all death images must be 70 years or older.  
  
If any record on a digital folder contains birth records from the last 100 years, for example, the entire digital folder is restricted.
+
If any record on a digital folder contains birth records from the last 100 years, for example, the entire digital folder is restricted.  
  
The Historical Records collections will be updated each year to show new unrestricted records. FamilySearch respects and strives to adhere to all privacy laws respective to preserving and providing access to genealogical records in its collection.
+
The Historical Records collections will be updated each year to show new unrestricted records. FamilySearch respects and strives to adhere to all privacy laws respective to preserving and providing access to genealogical records in its collection.  
  
 
'''Question #2''': There appears to be missing or blank pages from Macerata, Nati 1888-1895. How do I find the information on the missing pages?<br>'''Answer #2''': The images for this collection are “direct capture” which means there is no film to go to. The missing pages are:  
 
'''Question #2''': There appears to be missing or blank pages from Macerata, Nati 1888-1895. How do I find the information on the missing pages?<br>'''Answer #2''': The images for this collection are “direct capture” which means there is no film to go to. The missing pages are:  
  
*Image 1733 contains registrations 508-510 (16 Aug 1894) and image 1734 contains registrations 514-516, (20 Aug 1894), therefore '''registrations 511-513 (16 Aug 1894 to 20 Aug 1894) are missing'''.
+
*Image 1733 contains registrations 508-510 (16 Aug 1894) and image 1734 contains registrations 514-516, (20 Aug 1894), therefore '''registrations 511-513 (16 Aug 1894 to 20 Aug 1894) are missing'''.  
 
*Image 1735 contains registrations 550-552 (10 Sep 1894), therefore '''registrations 517-549 (20 Aug 1894 to 10 Sep 1894) are missing'''.
 
*Image 1735 contains registrations 550-552 (10 Sep 1894), therefore '''registrations 517-549 (20 Aug 1894 to 10 Sep 1894) are missing'''.
  
FamilySearch does not have these missing images.
+
FamilySearch does not have these missing images.  
  
If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:
+
If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:  
  
*If '''browsing''' this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window. <br>For example: '''Italy, Macerata, Macerata, Civil Registration (Tribunale), 1866-1929 &gt; Macerata &gt; Montefano &gt; Nati 1866-1878 Image 527 of 966'''
+
*If '''browsing''' this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window. <br>For example: '''Italy, Macerata, Macerata, Civil Registration (Tribunale), 1866-1929 &gt; Macerata &gt; Montefano &gt; Nati 1866-1878 Image 527 of 966'''  
 
*If you are '''reporting''' a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.
 
*If you are '''reporting''' a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.
  
Your assistance will help ensure that future revisions will be considered.
+
Your assistance will help ensure that future revisions will be considered.  
  
Return to the [[Italy, Macerata, Tribunale di Macerata, Civil Registration (FamilySearch Historical Records)|Italy, Macerata, Tribunale di Macerata, Civil Registration (FamilySearch Historical Records]]) Learn More page.<br>Return to the [https://www.familysearch.org/search/collection/show#uri=http://www.familysearch.org/searchapi/search/collection/2043838 Italy, Macerata, Macerata, Civil Registration (Tribunale), 1866-1929] collection at FamilySearch.org.
+
Return to the [[Italy, Macerata, Tribunale di Macerata, Civil Registration (FamilySearch Historical Records)|Italy, Macerata, Tribunale di Macerata, Civil Registration (FamilySearch Historical Records]]) Learn More page.<br>Return to the [https://www.familysearch.org/search/collection/2043838 Italy, Macerata, Macerata, Civil Registration (Tribunale), 1866-1929] collection at FamilySearch.org.

Revision as of 01:39, 15 February 2013



Known Issues

Question #1: I get a message “Image not Available” for some of the records even when I am signed in. How can I view these records?
Answer #1: Whenever possible, FamilySearch makes images available for all users. However, ultimate rights to view images on our website are granted by the record custodians. Italian Data Privacy rules prohibit viewing the following records: All birth images must be 100 years or older; all marriage images must be 70 years or older, and all death images must be 70 years or older.

If any record on a digital folder contains birth records from the last 100 years, for example, the entire digital folder is restricted.

The Historical Records collections will be updated each year to show new unrestricted records. FamilySearch respects and strives to adhere to all privacy laws respective to preserving and providing access to genealogical records in its collection.

Question #2: There appears to be missing or blank pages from Macerata, Nati 1888-1895. How do I find the information on the missing pages?
Answer #2: The images for this collection are “direct capture” which means there is no film to go to. The missing pages are:

  • Image 1733 contains registrations 508-510 (16 Aug 1894) and image 1734 contains registrations 514-516, (20 Aug 1894), therefore registrations 511-513 (16 Aug 1894 to 20 Aug 1894) are missing.
  • Image 1735 contains registrations 550-552 (10 Sep 1894), therefore registrations 517-549 (20 Aug 1894 to 10 Sep 1894) are missing.

FamilySearch does not have these missing images.

If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:

  • If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.
    For example: Italy, Macerata, Macerata, Civil Registration (Tribunale), 1866-1929 > Macerata > Montefano > Nati 1866-1878 Image 527 of 966
  • If you are reporting a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

Return to the Italy, Macerata, Tribunale di Macerata, Civil Registration (FamilySearch Historical Records) Learn More page.
Return to the Italy, Macerata, Macerata, Civil Registration (Tribunale), 1866-1929 collection at FamilySearch.org.