Live Research Assistance: Consultant resources

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Are you interested in being involved in our pilot programs over the phone or in chat?  
 
Are you interested in being involved in our pilot programs over the phone or in chat?  
  
Research consultants volunteer their time free of charge to answer questions about researching in areas where they have experience. We currently have pilot programs under way answering questions over the phone and in chat for [https://www.familysearch.org/learn/wiki/en/Illinois Illinois], Massachusetts, [https://www.familysearch.org/learn/wiki/en/Missouri Missouri], [https://www.familysearch.org/learn/wiki/en/New_York New York], [https://www.familysearch.org/learn/wiki/en/North_Carolina North Carolina],[https://www.familysearch.org/learn/wiki/en/Ohio Ohio], [https://www.familysearch.org/learn/wiki/en/Pennsylvania Pennsylvania],  [https://www.familysearch.org/learn/wiki/en/Tennessee Tennessee], [https://www.familysearch.org/learn/wiki/en/Utah Utah], [https://www.familysearch.org/learn/wiki/en/Virginia Virginia].
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Research consultants volunteer their time free of charge to answer questions about researching in areas where they have experience. We currently have pilot programs under way answering questions over the phone and in chat for [https://www.familysearch.org/learn/wiki/en/Illinois Illinois], [https://www.familysearch.org/learn/wiki/en/Massachusetts Massachusetts], [https://www.familysearch.org/learn/wiki/en/Missouri Missouri], [https://www.familysearch.org/learn/wiki/en/New_York New York], [https://www.familysearch.org/learn/wiki/en/North_Carolina North Carolina],[https://www.familysearch.org/learn/wiki/en/Ohio Ohio], [https://www.familysearch.org/learn/wiki/en/Pennsylvania Pennsylvania],  [https://www.familysearch.org/learn/wiki/en/Tennessee Tennessee], [https://www.familysearch.org/learn/wiki/en/Utah Utah], [https://www.familysearch.org/learn/wiki/en/Virginia Virginia].  
  
 
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Revision as of 15:55, 8 August 2012

Are you interested in being involved in our pilot programs over the phone or in chat?

Research consultants volunteer their time free of charge to answer questions about researching in areas where they have experience. We currently have pilot programs under way answering questions over the phone and in chat for IllinoisMassachusettsMissouri, New YorkNorth Carolina,Ohio, Pennsylvania,  Tennessee, Utah, Virginia.


Already a volunteer? Get started helping below.

Want to learn more about volunteering? See the FAQ, or register here


Getting Started


Helpful Resources


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Join our Skype Group
Communicate with other volunteers, get help as you give help
 

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Steps to check in  
And begin receiving calls
 

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Steps for taking calls
Taking and transferring calls
 

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Set/Update Schedule
To set or update your volunteer schedule
 





 
 
 
 

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Home
Learn more about the opportunity

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Research Toolkit
Research resources
 

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Phone Responses
Ideas for responses to patron questions
 

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Not a research call?
We answer ALL research calls; check here for answers to non-research questions.
   

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Questions you may have
As you begin helping others
 

Read these Definitions
These will explain terms that you may not recognize.
 

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Webinar recordings
Listen to previous trainings (again and again, if needed)
 

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Additional ways you can help
Volunteer in other ways

Not yet a volunteer research consultant? Learn more about what volunteers do.