Live Research Assistance: Consultant resourcesEdit This Page

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Revision as of 17:58, 22 May 2012 by VasquezJL (Talk | contribs)

Are you interested in helping answer research questions over the phone or chat?

Research consultants volunteer their time free of charge to answer questions about researching in areas where they have experience. We currently have two pilot programs under way answering questions over the phone in Ohio or with the 1940 census. Chat abilities will come soon.

Already a volunteer? Get started helping below.

Want to learn more about volunteering? See the FAQ, or register here

Getting Started

Helpful Resources


Join our Skype Group
Communicate with other volunteers, get help as you give help


Steps to check in  
And begin receiving calls


Steps for taking calls
Taking and transferring calls


Set/Update Schedule
To set or update your volunteer schedule



Learn more about the opportunity


Research Toolkit
Research resources


Phone Responses
Ideas for responses to patron questions


Not a research call?
We answer ALL research calls; check here for answers to non-research questions.


Questions you may have
As you begin helping others

Read these Definitions
These will explain terms that you may not recognize.

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Webinar recordings
Listen to previous trainings (again and again, if needed)


Additional ways you can help
Volunteer in other ways

Not yet a volunteer research consultant? Learn more about what volunteers do.


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