Live Research Assistance: Helping when calls are slowEdit This Page

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More information coming soon! There is much to do to:  
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Helping is more than just answering phone calls:  
  
:#Promote this project
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:#Help spread the word:<br>
:#Answer questions on the:  
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:#*Write a note on Facebook, Twitter, or Google+ to talk about Research Assistance<br>
::*Facebook pages  
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:#*Help write messages that will promote Research Assistance to specific groups:  
::*FamilySearch Forums
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:#:*Family History Centers / Consultants
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:#:*Societies, libraries, &amp; museums
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:#:*USGenWeb - Ohio, NY, and PA
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:#:*FB pages
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:#Answer questions:
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:#*[[Join a Facebook Research Community|Facebook pages]]<br>
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:#Polish your skills and discover new ones:<br>
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:#*[https://www.familysearch.org/learningcenter/home.html Learning Center] - tutorial videos<br>
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<br> If you would like to help in one of these areas, let us know in the [http://www.facebook.com/groups/444746485539987/ Facebook group]. Or, if you can think of other things that you see that could be done, feel free to jump in!
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{{Live Research Help Menu}}
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[[Category:Live Research Assistance]]

Latest revision as of 01:57, 22 January 2013

Helping is more than just answering phone calls:

  1. Help spread the word:
    • Write a note on Facebook, Twitter, or Google+ to talk about Research Assistance
    • Help write messages that will promote Research Assistance to specific groups:
    • Family History Centers / Consultants
    • Societies, libraries, & museums
    • USGenWeb - Ohio, NY, and PA
    • FB pages
  2. Answer questions:
  3. Polish your skills and discover new ones:


If you would like to help in one of these areas, let us know in the Facebook group. Or, if you can think of other things that you see that could be done, feel free to jump in!



Getting Started


Helpful Resources


People.png

Join our Skype Group
Communicate with other volunteers, get help as you give help
 

Phone.jpg

Steps to check in  
And begin receiving calls
 

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Steps for taking calls
Taking and transferring calls
 

Books-Computer-Film.png

Set/Update Schedule
To set or update your volunteer schedule
 





 
 
 
 

Home.png

Home
Learn more about the opportunity

Tools.png

Research Toolkit
Research resources
 

Phone.jpg

Phone Responses
Ideas for responses to patron questions
 

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Not a research call?
We answer ALL research calls; check here for answers to non-research questions.
   

Question.png

Questions you may have
As you begin helping others
 

Read these Definitions
These will explain terms that you may not recognize.
 

Help online classes.png

Webinar recordings
Listen to previous trainings (again and again, if needed)
 

Chat.png

Additional ways you can help
Volunteer in other ways

Not yet a volunteer research consultant? Learn more about what volunteers do.
 
 


 

Need additional research help? Contact our research help specialists.

Need wiki, indexing, or website help? Contact our product teams.


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  • This page was last modified on 22 January 2013, at 01:57.
  • This page has been accessed 1,012 times.