Pennsylvania, Philadelphia City Births (FamilySearch Historical Records)/Known IssuesEdit This Page

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Revision as of 01:12, 18 February 2013 by Jbuckner (Talk | contribs)


Known Issues

Question #1: I get a message “This image is viewable to signed-in members of supporting organizations” for these records even when I am signed in. How can I view these records?
Answer #1: FamilySearch has limited rights, granted by the record custodians, to publish images from the Pennsylvania, Philadelphia City Births, 1860-1906 collection for viewing online. Images for this collection are only available for viewing to members of the sponsoring organization (The Church of Jesus Christ of Latter-day Saints.

The films for these records can be ordered from the Family History Library for viewing at a FamilySearch Center. For instructions on ordering the films please see Ordering Microfilm or Microfiche.

If you have an LDS account and are not able to view images after signing in, it may be due to a registration problem, not an image access problem. Please call 1-866-406-1830 in the United States, or contact Patron Services at support@familysearch.org. Please include a brief description of the problem and steps taken thus far to resolve the issue.

Question #2: Why are birth records only available until the year 1906?
Answer #2: Record custodians determine which records they allow FamilySearch to put online. The owners of this collection have requested that records beyond 1906 not be displayed. You may be able to obtain a copy of a more recent birth records by contacting the Board of Health, City of Philadelphia.

If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:

  • If searching a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.
  • If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.  
    For example: Pennsylvania, Philadelphia City Births, 1860-1906 > 004198956 > Image 7 of 470.
  • If you are reporting a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

Return to the Pennsylvania Philadelphia City Births (FamilySearch Historical Records) Learn More page.

Return to the Pennsylvania, Philadelphia City Births, 1860-1906 collection at FamilySearch.org.


 

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