Peru, Lima, Civil Registration (FamilySearch Historical Records)/Known Issues

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{{HR Known Issues-page}} <br>
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== <center>Known Issues</center> ==
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== <center>Known Issues</center> ==
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'''Question #1''': When I searched for a birth (or baptism) place in Arequipa, Peru and click on “View the image,” I can see the image but the image path is “undefined.” What is the correct path for the image? <br>'''Answer #1''': For approximately 13,000 records, the images for Arequipa (region), Peru are incorrectly linked to the Peru, Lima, Civil Registration, 1874-1996 collection. The image path is “undefined” because the regions (and provinces) of Lima and Arequipa should not be listed within the same collection. Although the image is available for viewing, there is no Peru, Arequipa, Civil Registration collection, and therefore, no path listing.
  
'''Question''': When I searched for a birth (or baptism) place in Arequipa, Peru and click on “View the image,” I can see the image but the image path is “undefined.What is the correct path for the image? <br>'''Answer''': For approximately 13,000 records, the images for Arequipa (region), Peru are incorrectly linked to the Peru, Lima, Civil Registration, 1874-1996 collection. The image path is “undefined” because the regions (and provinces) of Lima and Arequipa should not be listed within the same collection. Although the image is available for viewing, there is no Peru, Arequipa, Civil Registration collection, and therefore, no path listing.
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'''Question #2''': There is no Province of Lima called Huanec Yauyos. What is the correct browse path for Lima &gt; Huanec Yauyos?<br>'''Answer #2''': The correct browse path should be listed as Yauyos &gt; Huañec to represent the Department (or Region) of Lima, Province of Yauyos, District of Huañec.<br>
  
If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:
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If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:  
  
If '''searching''' a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.<br>• If '''browsing''' this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window. <br>For example: '''Peru, Lima, Civil Registration, 1874-1996 &gt; Lima &gt; Lima &gt; Lurigancho &gt; Defunciones 1902 feb-1907 ene &gt; Image 34 of 57'''.<br>• If you are '''reporting''' a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.
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*If '''searching''' a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.  
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*If '''browsing''' this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window. <br>For example: '''Peru, Lima, Civil Registration, 1874-1996 &gt; Lima &gt; Lima &gt; Lurigancho &gt; Defunciones 1902 feb-1907 ene &gt; Image 34 of 57'''.  
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*If you are '''reporting''' a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.
  
Your assistance will help ensure that future revisions will be considered.
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Your assistance will help ensure that future revisions will be considered.  
  
Return to the [[Peru, Lima, Civil Registration (FamilySearch Historical Records)|Peru, Lima, Civil Registration (FamilySearch Historical Records)]] Learn More page.
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Return to the [[Peru, Lima, Civil Registration (FamilySearch Historical Records)|Peru, Lima, Civil Registration (FamilySearch Historical Records)]] Learn More page.  
  
Return to the [https://www.familysearch.org/search/collection/show#uri=http://www.familysearch.org/searchapi/search/collection/1430936 Peru, Lima, Civil Registration, 1874-1996] collection at FamilySearch.org.<br>
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Return to the [https://www.familysearch.org/search/collection/1430936 Peru, Lima, Civil Registration, 1874-1996] collection at FamilySearch.org.<br>

Revision as of 06:55, 31 January 2014



Known Issues

Question #1: When I searched for a birth (or baptism) place in Arequipa, Peru and click on “View the image,” I can see the image but the image path is “undefined.” What is the correct path for the image?
Answer #1: For approximately 13,000 records, the images for Arequipa (region), Peru are incorrectly linked to the Peru, Lima, Civil Registration, 1874-1996 collection. The image path is “undefined” because the regions (and provinces) of Lima and Arequipa should not be listed within the same collection. Although the image is available for viewing, there is no Peru, Arequipa, Civil Registration collection, and therefore, no path listing.

Question #2: There is no Province of Lima called Huanec Yauyos. What is the correct browse path for Lima > Huanec Yauyos?
Answer #2: The correct browse path should be listed as Yauyos > Huañec to represent the Department (or Region) of Lima, Province of Yauyos, District of Huañec.

If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:

  • If searching a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.
  • If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.
    For example: Peru, Lima, Civil Registration, 1874-1996 > Lima > Lima > Lurigancho > Defunciones 1902 feb-1907 ene > Image 34 of 57.
  • If you are reporting a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

Return to the Peru, Lima, Civil Registration (FamilySearch Historical Records) Learn More page.

Return to the Peru, Lima, Civil Registration, 1874-1996 collection at FamilySearch.org.