Photoduplication Services

From FamilySearch Wiki

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<u>'''Photoduplication is a service provided for patrons who do not have local access to a Family History Center or who require access to records which are not available to a local Family History Center and which can not be found online at familysearch.org or at books.familysearch.org or at a local library.&nbsp; Family History Library staff will consider these criteria prior to fulfilling cases.'''</u>
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Photoduplication is a service provided to FamilySearch patrons who would like copies of records or pages in books that can be found in the FamilySearch Library, but not elsewhere. Read through this page before making a request; the form is at the bottom of the page.  
  
The Family History Library now provides digital copies of items in the catalog.&nbsp;To request digital photocopies from the Family History Library you can now e-mail&nbsp;your request to [mailto:Photoduplication@familysearch.org Photoduplication@familysearch.org]. If you can't seem to send an email at this address, please paste above email address into your email account and then send.&nbsp;
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=== Do you qualify for photoduplication services?  ===
  
If you go to familysearch.org, click on "Catalog" and enter the film or book number, you can check to see if it is digitized.&nbsp; If so, you can print off your own copies if the image is not restricted.&nbsp;'''If the film or book has been digitized and the image is not restricted, we will not fill a request as you can do this on your own.'''&nbsp; We do not&nbsp;copy maps!&nbsp; If you have access to a local LDS&nbsp;Family History Center, you can view the book from that library.&nbsp; At&nbsp; [http://familysearch.org/locations familysearch.org/locations], you can search for family history center locations throughout the world.<br>
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Because of the high demand for these services, before making a request, be sure that you:  
  
Please do not send links to pages!!&nbsp; '''WE DO NOT DO RESEARCH!'''
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*do not have access to a local [https://familysearch.org/locations/centerlocator FamilySearch Center]
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*require access to records which:
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**Are not available at your local FamilySearch Center
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**Cannot be found online at [https://familysearch.org/catalog-search familysearch.org] or at [http://books.familysearch.org/primo_library/libweb/action/search.do?dscnt=1&dstmp=1369233378559&vid=FHD_PUBLIC&fromLogin=true books.familysearch.org]
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**Cannot be found at a local library.
  
You '''MUST''' include the Film or Fiche number, item number, Name of Individual you are researching, Title of record and name of parents, spouse, grantor, grantee, etc, Event type (Birth, Death or Marriage), Complete event date and place, Parish and volume or page number and registration or Certificate Number, and state or country of origin&nbsp;and any other information that will be helpful in locating your record.&nbsp; <u>'''''Please use the old form until we get the new one online.'''''</u>
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''Family History Library staff will consider the above criteria prior to fulfilling requests.''  
  
<u>'''We must also have your complete&nbsp;name, address, telephone number and email address with each request.&nbsp; Please let us know if you are new or a repeat patron and if your address, phone or email is new.'''&nbsp; Please '''<span style="display: none" id="1363037536678S">&nbsp;</span>DO&nbsp;NOT re-submit <span id="fck_dom_range_temp_1363037536504_417" />your request a second time if you do not hear from us immediately.'''</u>
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=== Limits  ===
  
<u>'''If you do not have access to a computer, you can either fax the request to 801-240-1584 or mail to: Photoduplication Unit, Family and Church History Department, 50 E North Temple St, Rm 599, Salt Lake City, Utah 84150-3400.'''</u>
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'''What Photoduplication ''CANNOT'' do:'''  
  
<u>'''<u>''PLEASE LIMIT YOUR REQUEST TO FIVE (5)&nbsp;DOCUMENTS PER REQUEST PER MONTH!&nbsp;&nbsp;''</u>'''</u>
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*Copy entire works.
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**For copyrighted materials photoduplication can only provide copies of 10 pages or 10% whichever is LESS.
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*Search a film or book to see if your ancestor is on it.
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**The photoduplication department can only accept requests which have already been researched. Enough information must be included in the request so that photoduplication can go directly to the page or certificate being requested.
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**If you are uncertain which page to order you may request copies of select pages from the index of a record. You can use this index to place a second order requesting the specific pages you need.
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*Make copies of maps.
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*Make copies of films or books which are available online.
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**This includes films or books which are viewable at a local FamilySearch Center.
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*Use links or URLs to determine which record is being requested.
  
<u>'''Photocopies of works which are currently protected by copyright are limited to 10 pages or 10% of the work, whichever is less. We don't make copies of an entire work.'''</u>
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'''''PLEASE NOTE:''''' Some books and films can only be viewed in a local FamilySearch or Family History Center. To find your nearest Family History Center, go to [https://www.familysearch.org/locations familysearch.org/locations] where you can search for family history center locations throughout the world.
  
<u>'''You may request copies of select pages from the index of a record. After you receive the index, you can send a second order requesting the specific pages you need.<br>'''</u>
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=== Digitized books or films  ===
  
<u>'''There is no charge for this service AS LONG AS WE E-MAIL THE COPIES to you.&nbsp; If we need to mail them, there is a $2.00 fee per copy with a $4.00 minimum charge per order which can be paid by check or credit card.'''</u>
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'''How to find out if a film or book has been digitized:'''  
  
<u>[https://www.familysearch.org/learn/wiki/en/images/5/5f/Request_for_Photocopies.pdf '''Request for Photcopy Form''']</u>
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*Go to [https://www.familysearch.org/ www.familysearch.org]
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*Click '''Search''', then click “Catalog”
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*Enter the Film or Book number
  
<u>'''If you have any questions, please call 801-240-3511 or 801-240-7843.'''</u>
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If the film or book has been digitized, '''''YOU CAN PRINT YOUR OWN COPIES''''' if the printing of the image is not restricted
  
<u></u>
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=== Books or films NOT digitized  ===
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'''How to request copies of records found in Films or Books that have ''NOT BEEN'' digitized:'''
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'''''PLEASE LIMIT YOUR REQUEST TO FIVE (5) ITEMS PER REQUEST PER MONTH!'''''&nbsp; Requests are processed in the order they are received. Allow 4 to 6 weeks for delivery. Please do not re-submit your request a second time if you do not hear from us immediately.
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'''The following information is ''REQUIRED'' to enable the Photoduplication department to locate the record and provide you with a copy:'''
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*Film or Fiche number, item number.
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*Name of individual you are researching.
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*Title of record and name of parents, spouse, grantor, grantee, etc.
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*Event type (Birth, Death or Marriage).
 +
*The event date and place.
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*Name of parish, the volume or page number, and the registration or Certificate Number.
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*The state or country of origin
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*Any other information that will be helpful in locating your record.
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We have now moved all of the request forms onto one easy to use online form.<br>  
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'''Please click the following link to be taken to our new request form:''' <br>[https://lds.qualtrics.com/SE/?SID=SV_9tdS7lqbTCW30kR Photoduplication Request Form]
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'''Please provide:''' your complete name, address, telephone number and e-mail address with each request. Please let us know if you are a new or a repeat patron and if your address, phone or email is new.<br>  
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All of the photoduplicates will be emailed from now on.
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There is '''''NO CHARGE''''' for photoduplication services if the copies can be '''''E-MAILED''''' to you.
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If you have any questions, please call '''''801-240-3511''''' or '''''801-240-7843'''''.
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{{H-langs|en=Main Page|es=Servicios de Fotoduplicacion}}
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[[Category:Family_History_Library]]

Revision as of 18:47, 18 July 2013

Photoduplication is a service provided to FamilySearch patrons who would like copies of records or pages in books that can be found in the FamilySearch Library, but not elsewhere. Read through this page before making a request; the form is at the bottom of the page.

Contents

Do you qualify for photoduplication services?

Because of the high demand for these services, before making a request, be sure that you:

Family History Library staff will consider the above criteria prior to fulfilling requests.

Limits

What Photoduplication CANNOT do:

  • Copy entire works.
    • For copyrighted materials photoduplication can only provide copies of 10 pages or 10% whichever is LESS.
  • Search a film or book to see if your ancestor is on it.
    • The photoduplication department can only accept requests which have already been researched. Enough information must be included in the request so that photoduplication can go directly to the page or certificate being requested.
    • If you are uncertain which page to order you may request copies of select pages from the index of a record. You can use this index to place a second order requesting the specific pages you need.
  • Make copies of maps.
  • Make copies of films or books which are available online.
    • This includes films or books which are viewable at a local FamilySearch Center.
  • Use links or URLs to determine which record is being requested.

PLEASE NOTE: Some books and films can only be viewed in a local FamilySearch or Family History Center. To find your nearest Family History Center, go to familysearch.org/locations where you can search for family history center locations throughout the world.

Digitized books or films

How to find out if a film or book has been digitized:

If the film or book has been digitized, YOU CAN PRINT YOUR OWN COPIES if the printing of the image is not restricted

Books or films NOT digitized

How to request copies of records found in Films or Books that have NOT BEEN digitized:

PLEASE LIMIT YOUR REQUEST TO FIVE (5) ITEMS PER REQUEST PER MONTH!  Requests are processed in the order they are received. Allow 4 to 6 weeks for delivery. Please do not re-submit your request a second time if you do not hear from us immediately.

The following information is REQUIRED to enable the Photoduplication department to locate the record and provide you with a copy:

  • Film or Fiche number, item number.
  • Name of individual you are researching.
  • Title of record and name of parents, spouse, grantor, grantee, etc.
  • Event type (Birth, Death or Marriage).
  • The event date and place.
  • Name of parish, the volume or page number, and the registration or Certificate Number.
  • The state or country of origin
  • Any other information that will be helpful in locating your record.

We have now moved all of the request forms onto one easy to use online form.

Please click the following link to be taken to our new request form:
Photoduplication Request Form

Please provide: your complete name, address, telephone number and e-mail address with each request. Please let us know if you are a new or a repeat patron and if your address, phone or email is new.

All of the photoduplicates will be emailed from now on.

There is NO CHARGE for photoduplication services if the copies can be E-MAILED to you.

If you have any questions, please call 801-240-3511 or 801-240-7843.