Photoduplication Services Discontinued

From FamilySearch Wiki

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<u>'''Photoduplication is a service provided for patrons who do not have local access to a Family History Center or who require access to records which are not available to a local Family History Center and which can not be found online at familysearch.org or at books.familysearch.org or at a local library.&nbsp; Family History Library staff will consider these criteria prior to fulfilling cases.'''</u>
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'''Photoduplication is a service provided to our patrons who:'''  
  
The Family History Library now provides digital copies of items in the catalog.&nbsp;To request digital photocopies from the Family History Library you can now e-mail&nbsp;your request to [mailto:Photoduplication@familysearch.org Photoduplication@familysearch.org]. If you can't seem to send an email at this address, please paste above email address into your email account and then send.&nbsp;
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*Do not have access to a local Family History Center.  
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*Requires access to records which:<br>- Area not available at their local Family History Center.<br>- Cannot be fouond online at familysearch.org or at books.familysearch.org<br>- Cannot be found at a local library.<br>Family History Staff will consider the above critieria prior to fulfilling requests.
  
If you go to familysearch.org, click on "Catalog" and enter the film or book number, you can check to see if it is digitized.&nbsp; If so, you can print off your own copies if the image is not restricted.&nbsp;'''If the film or book has been digitized and the image is not restricted, we will not fill a request as you can do this on your own.'''&nbsp; We do not&nbsp;copy maps!&nbsp; If you have access to a local LDS&nbsp;Family History Center, you can view the book from that library.&nbsp; At&nbsp; [http://familysearch.org/locations familysearch.org/locations], you can search for family history center locations throughout the world.<br>
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'''What Photoduplication''CANNOT ''do:'''
  
Please do not send links to pages!!&nbsp; '''WE DO NOT DO RESEARCH!'''
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*Copy entire works.<br>-&nbsp;For copyrighted materials photoduplication can only provide copies of 10 pages or 10 percent (10% ) whichever is LESS.
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*Search a film or book to see if your ancestor is on it.<br>-&nbsp;The photoduplication department can only accept requests which have already been researched. Enough information must be included in the request so that photoduplication can go directly to the page or certificate being requested.<br>-&nbsp;If you are uncertain which page to order you may request copies of select pages from the index of a record. You can use this index to place a second order requesting the specific pages you need.
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*Make copies of maps.&nbsp;  
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*Make copies of films or books which are available online.<br>-&nbsp;This includes films or books which are viewable at a local FamilySearch Center.
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*Use links or URLs to determine which record is being requested.
  
You '''MUST''' include the Film or Fiche number, item number, Name of Individual you are researching, Title of record and name of parents, spouse, grantor, grantee, etc, Event type (Birth, Death or Marriage), Complete event date and place, Parish and volume or page number and registration or Certificate Number, and state or country of origin&nbsp;and any other information that will be helpful in locating your record.&nbsp; <u>'''''Please use the old form until we get the new one online.'''''</u>
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'''''PLEASE NOTE:''''' Some books and films can only be viewed in a local FamilySearch or Family History Center. To find your nearest Family History Center, go to&nbsp; [https://www.familysearch.org/locations familysearch.org/locations]&nbsp; where you can search for family history center locations throughout the world.  
  
<u>'''We must also have your complete&nbsp;name, address, telephone number and email address with each request.&nbsp; Please let us know if you are new or a repeat patron and if your address, phone or email is new.'''&nbsp; Please '''<span style="display: none" id="1363037536678S">&nbsp;</span>DO&nbsp;NOT re-submit <span id="fck_dom_range_temp_1363037536504_417" />your request a second time if you do not hear from us immediately.'''</u>
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'''How to find out if a film or book has been digitized:'''  
  
<u>'''If you do not have access to a computer, you can either fax the request to 801-240-1584 or mail to: Photoduplication Unit, Family and Church History Department, 50 E North Temple St, Rm 599, Salt Lake City, Utah 84150-3400.'''</u>
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*Go to &nbsp;[https://www.familysearch.org/ www.familysearch.org]
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*Click on "Catalog"
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*Enter the Film or Book number
  
<u>'''<u>''PLEASE LIMIT YOUR REQUEST TO FIVE (5)&nbsp;DOCUMENTS PER REQUEST PER MONTH!&nbsp;&nbsp;''</u>'''</u>
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If the film or book has been digitized, '''''YOU CAN PRINT YOUR OWN COPIES'''''.
  
<u>'''Photocopies of works which are currently protected by copyright are limited to 10 pages or 10% of the work, whichever is less. We don't make copies of an entire work.'''</u>
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'''How to request copies of records found in Films or Books that have ''NOT BEEN ''digitized:'''  
  
<u>'''You may request copies of select pages from the index of a record. After you receive the index, you can send a second order requesting the specific pages you need.<br>'''</u>  
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'''''PLEASE LIMIT YOUR REQUEST TO FIVE (5) ITEMS PER REQUEST PER MONTH!&nbsp;'''''<i>Requests are processed in the order they are received. Allow 4 to 6 weeks for delivery. Please do not re-submit your request a second time if you do not hear from us immediately.</i>  
  
<u>'''There is no charge for this service AS LONG AS WE E-MAIL THE COPIES to you.&nbsp; If we need to mail them, there is a $2.00 fee per copy with a $4.00 minimum charge per order which can be paid by check or credit card.'''</u>
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The following information is '''''REQUIRED''''' to enable the Photoduplication department to locate the record and provide you with a copy:
  
<u>[https://www.familysearch.org/learn/wiki/en/images/5/5f/Request_for_Photocopies.pdf '''Request for Photcopy Form''']</u>  
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*Film or Fiche number, item number.
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*Name of individual you are researching.
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*Title of record and name of parents, spouse, grantor, grantee, etc.
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*Event type (Birth, Death or Marriage).
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*The event date and place.
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*Name of parish, the volume or page number, and the registration or Certificate Number.
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*The state or country of origin
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*Any other information that will be helpful in locating your record.
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*Please do not send URL links to pages. <br>You may use one of the following options to send your request to us:<br>• '''E-mail '''your request to: [[photoduplication@familysearch.org|photoduplication@familysearch.org]]<br>• '''FAX''' your request to: 801-240-1584 <br>• '''Mail your request '''to: Photoduplication Unit, Family and Church History Department, 50 E North Temple St, Room 599, Salt Lake City, Utah 84150-3400.<br>'''''If you do not have access to a computer, please FAX or mail your request as outlined above or you may use the'''''<u>[https://www.familysearch.org/learn/wiki/en/images/5/5f/Request_for_Photocopies.pdf '''Request for Photcopy Form''']</u><span style="display: none" id="1365629117671E">.</span>
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*'''''<span style="display: none" id="1365629117671E">Please provide: </span>'''<span style="display: none" id="1365629117671E">your complete name, address, telephone number and e-mail address with each request. Please let us know if you are a new or a repeat patron and if your address, phone or email is new. </span>''
  
<u>'''If you have any questions, please call 801-240-3511 or 801-240-7843.'''</u>
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<br>
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*If copies need to be mailed to you, via United States Postal Services, there is a '''''$2.00'''''fee per copy with a '''''$4.00'''''minimum charge per order which can be paid by check or credit card. '''''Please use the [[Request for Photcopy Form|Request for Photocopy Form]] for copies that need to be mailed to you.'''''
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*There is '''''NO CHARGE''''' for photoduplication services if the copies can be '''''e-MAILED'''''to you.
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*
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If you have any questions, please call '''''801-240-3511'''''or '''''801-240-7843'''''.&nbsp;&nbsp;
  
 
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Revision as of 22:03, 10 April 2013

Photoduplication is a service provided to our patrons who:

  • Do not have access to a local Family History Center.
  • Requires access to records which:
    - Area not available at their local Family History Center.
    - Cannot be fouond online at familysearch.org or at books.familysearch.org
    - Cannot be found at a local library.
    Family History Staff will consider the above critieria prior to fulfilling requests.

What PhotoduplicationCANNOT do:

  • Copy entire works.
    - For copyrighted materials photoduplication can only provide copies of 10 pages or 10 percent (10% ) whichever is LESS.
  • Search a film or book to see if your ancestor is on it.
    - The photoduplication department can only accept requests which have already been researched. Enough information must be included in the request so that photoduplication can go directly to the page or certificate being requested.
    - If you are uncertain which page to order you may request copies of select pages from the index of a record. You can use this index to place a second order requesting the specific pages you need.
  • Make copies of maps. 
  • Make copies of films or books which are available online.
    - This includes films or books which are viewable at a local FamilySearch Center.
  • Use links or URLs to determine which record is being requested.

PLEASE NOTE: Some books and films can only be viewed in a local FamilySearch or Family History Center. To find your nearest Family History Center, go to  familysearch.org/locations  where you can search for family history center locations throughout the world.

How to find out if a film or book has been digitized:

If the film or book has been digitized, YOU CAN PRINT YOUR OWN COPIES.

How to request copies of records found in Films or Books that have NOT BEEN digitized:

PLEASE LIMIT YOUR REQUEST TO FIVE (5) ITEMS PER REQUEST PER MONTH! Requests are processed in the order they are received. Allow 4 to 6 weeks for delivery. Please do not re-submit your request a second time if you do not hear from us immediately.

The following information is REQUIRED to enable the Photoduplication department to locate the record and provide you with a copy:

  • Film or Fiche number, item number.
  • Name of individual you are researching.
  • Title of record and name of parents, spouse, grantor, grantee, etc.
  • Event type (Birth, Death or Marriage).
  • The event date and place.
  • Name of parish, the volume or page number, and the registration or Certificate Number.
  • The state or country of origin
  • Any other information that will be helpful in locating your record.
  • Please do not send URL links to pages.
    You may use one of the following options to send your request to us:
    E-mail your request to: photoduplication@familysearch.org
    FAX your request to: 801-240-1584
    Mail your request to: Photoduplication Unit, Family and Church History Department, 50 E North Temple St, Room 599, Salt Lake City, Utah 84150-3400.
    If you do not have access to a computer, please FAX or mail your request as outlined above or you may use theRequest for Photcopy Form


  • If copies need to be mailed to you, via United States Postal Services, there is a $2.00fee per copy with a $4.00minimum charge per order which can be paid by check or credit card. Please use the Request for Photocopy Form for copies that need to be mailed to you.
  • There is NO CHARGE for photoduplication services if the copies can be e-MAILEDto you.

If you have any questions, please call 801-240-3511or 801-240-7843.