South Africa, Natal Province, Civil Marriages (FamilySearch Historical Records)/Known IssuesEdit This Page

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{{HR Known Issues-page}} <br>  
 
{{HR Known Issues-page}} <br>  
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== <center>Known Issues</center>  ==
 
== <center>Known Issues</center>  ==
  
'''Question #1''': Some images don't match the indexed information. How can I see the correct image?<br>'''Answer #1''': Images 1569 to 1576 on Digital Folder Number 004236652 are not linked to the correct indexed information. They are off by one image. Use the left arrow on the imageviewer screen to move to the correct image. Note that the indexed information may also be incorrect.  
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'''Question #1''': Some images don't match the indexed information. How can I see the correct image?<br>'''Answer #1''': The following is a list of known images that are not linked to the correct indexed records.:
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*Images 1569 to 1576 on Digital Folder Number '''4236652'''. They are off by one image. Use the left arrow on the imageviewer screen to move to the correct image.
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*Images 2686 to 2694 on Digital Folder Number '''4236666'''. They are off by one image. Use the left arrow on the imageviewer screen to move to the correct image.
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'''Question #2'''. I can not find the indexed information found at some browse points. Where are the indexed records?<br>'''Answer #2'''. The following is a list of known instances where the images were missed in the indexing process:<br>
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*South Africa, Natal Province, Civil Marriages, 1845-1955 &gt; '''004236652''' &gt; Image 1577 of 3013.
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*South Africa, Natal Province, Civil Marriages, 1845-1955 &gt; '''004236666''' &gt; Image 2694 of 2964.<br>
  
'''Question #2'''. I can not find the indexed information found at browse point '''South Africa, Natal Province, Civil Marriages, 1845-1955 &gt; 004236652 &gt; Image 1577 of 3013'''. Where is this indexed record?<br>'''Answer #2'''. This image was missed in the indexing process.
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If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:<br>  
 
If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:<br>  
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*If '''searching '''a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.  
 
*If '''searching '''a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.  
 
*If '''browsing''' this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.<br>For example: '''South Africa, Natal Province, Civil Marriages, 1845-1955 &gt; 004236406 &gt; Image 10 of 511'''  
 
*If '''browsing''' this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.<br>For example: '''South Africa, Natal Province, Civil Marriages, 1845-1955 &gt; 004236406 &gt; Image 10 of 511'''  
*If you are '''reporting''' a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.
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*If you are '''reporting''' a technical issue: please include your operating system and browser version, such as Windows 7 and Internet Explorer.
  
 
Your assistance will help ensure that future revisions will be considered.  
 
Your assistance will help ensure that future revisions will be considered.  

Latest revision as of 23:13, 8 March 2015



Known Issues

Question #1: Some images don't match the indexed information. How can I see the correct image?
Answer #1: The following is a list of known images that are not linked to the correct indexed records.:

  • Images 1569 to 1576 on Digital Folder Number 4236652. They are off by one image. Use the left arrow on the imageviewer screen to move to the correct image.
  • Images 2686 to 2694 on Digital Folder Number 4236666. They are off by one image. Use the left arrow on the imageviewer screen to move to the correct image.

Question #2. I can not find the indexed information found at some browse points. Where are the indexed records?
Answer #2. The following is a list of known instances where the images were missed in the indexing process:

  • South Africa, Natal Province, Civil Marriages, 1845-1955 > 004236652 > Image 1577 of 3013.
  • South Africa, Natal Province, Civil Marriages, 1845-1955 > 004236666 > Image 2694 of 2964.

If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:

  • If searching a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.
  • If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.
    For example: South Africa, Natal Province, Civil Marriages, 1845-1955 > 004236406 > Image 10 of 511
  • If you are reporting a technical issue: please include your operating system and browser version, such as Windows 7 and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

Return to the South Africa, Natal Province, Civil Marriages (FamilySearch Historical Records) Learn More page.

Return to the South Africa, Natal Province, Civil Marriages, 1845-1955 collection at FamilySearch.org.


 

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  • This page was last modified on 8 March 2015, at 23:13.
  • This page has been accessed 407 times.