Spain Catholic Church Records (FamilySearch Historical Records)/Known IssuesEdit This Page

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Revision as of 20:47, 3 March 2012 by Jbuckner (Talk | contribs)

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This page is created for the use of FamilySearch Historical Records personnel. It details problems identified within this collection and answers to those problems. If you wish to comment, scroll down and on the right-hand side of the screen choose Discussion to post your comment.


                           Known Issues

Question #1: How can I find the image I am looking for if the details of the films are wrong?
Answer #1: Using the information below, you can determine the film number, and then order the film to be shipped to a FamilySearch Center near your home. Click here to determine the film number, and then click here to go to the order form.

Question #2: Since I cannot sign in to the images, where can I find the images I am looking for?
Answer #2: Film may be ordered to be sent to a FamilySearch Center near you. Using the type of record and date ranges, click here, scroll down the page to the list of films, and find the film number from the list in the document (the blue number to the right of the title). Then click here to go to the order form.

Please report additional problems with this collection to support@familysearch.org.

When reporting problems, give the following information:

1. If searching a specific collection, please include:

  • The name of the collection.
  • All search criteria used, including:
    #The name.
    #Events, dates, and places.

2. If browsing this collection, please include:

  •  The full path (browse path) you followed to where the problem occurred.

For example, write the browse path this way: Mexico Zacatecas, Civil Registration, 1860-2000 > Apozol > Defunciones 1877-1898 > image 200 of 771.

The browse path can be seen above the Image viewer window.

3. To report technical issues, please include:

  • Your operating system: (such as Windows XP)
  • Your browser version: (such as Internet Explorer)

Your assistance will help ensure that future revisions will be considered.
Click here to return to the Wiki Learn More page, or click here to go to the Spain Catholic Church Records collection @ FamilySearch.org.




 

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