Talk:Consultant Training at RootsTech 2011

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(How to access consultant registration when you are a fully registered conference attendee)
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'''A''': We will certainly refund you the difference (99-75=24) $24. I will check and post the procedure to get you the refund.  
 
'''A''': We will certainly refund you the difference (99-75=24) $24. I will check and post the procedure to get you the refund.  
  
Thank you!  I also have another question.  I have tried to go in and modify my registration to show that I am also attending consultant training.  I understand from the e-mail that you need to do this to be able to have a badge and be able to attend.  When I follow the directions given, it puts me into my current full attendance registration and I do not see the choices talked about - ie. day to attend consultant training and if you are attending the devotional.  Is there something else I need to do to access this part of the registration?   
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Thank you!  
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'''Q:''' I have tried to go in and modify my registration to show that I am also attending consultant training.  I understand from the e-mail that you need to do this to be able to have a badge and be able to attend.  When I follow the directions given, it puts me into my current full attendance registration and I do not see the choices talked about - ie. day to attend consultant training and if you are attending the devotional.  Is there something else I need to do to access this part of the registration?  
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'''A:''' The problem is that each registration is tied to an email account. We are trying to fix that so that consultants can add on to their existing account.  Until then if you have another email, use that one and select the FH Consultant Training registration.  I will post when we have the email problem fixed.   

Revision as of 19:30, 25 January 2011

If you have a question about any of the activities at RootsTech that are planned for FH Consultants, please edit this page and enter your questions below. If you are watching this page you will be notified by email when your question is answered.


Q: My question is this:  I am a Family History Consultant and had already registered for the conference using the early bird price of $99.00.  Is there any way I can benefit from the new pricing for Family History Consultants that you announced today?  It seems that you are encouraging people to sign up late in the future because there may be some hidden benefits.  Those of us who were excited about the conference and supported it from the beginning are now paying more.

A: We will certainly refund you the difference (99-75=24) $24. I will check and post the procedure to get you the refund.

Thank you!  


Q: I have tried to go in and modify my registration to show that I am also attending consultant training.  I understand from the e-mail that you need to do this to be able to have a badge and be able to attend.  When I follow the directions given, it puts me into my current full attendance registration and I do not see the choices talked about - ie. day to attend consultant training and if you are attending the devotional.  Is there something else I need to do to access this part of the registration?

A: The problem is that each registration is tied to an email account. We are trying to fix that so that consultants can add on to their existing account.  Until then if you have another email, use that one and select the FH Consultant Training registration.  I will post when we have the email problem fixed.