Talk:Photoduplication Services

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I had trouble finding this page under your new format. I put in various search terms and got over 3,000 possible answers. Your old format had forms listed under FORMS. If you haven't memorized the old format, it is extremely difficult to find something under the new format. How about a dropdown box listing the various features available? Clutter may look unsightly, but if it works far better than neater than neat, I prefer some version of the original where different areas were clearly listed. You have a huge number of resources, and they just don't fit under LEARN. I would never choose photoduplication. I would use copy. or copy from microfilms. Not photoduplication. That is not normal English, that is print-service jargon.  
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3rd paragraph: "You no longer need to use a form, however, if you would like to use the old form, you may email it to us."&nbsp; Why tell a patron they can use the old form, when you don't provide a link to get a copy of the old form?&nbsp; Do you think folks have copies of the old form hanging around??<br>******************************************<br>I had trouble finding this page under your new format. I put in various search terms and got over 3,000 possible answers. Your old format had forms listed under FORMS. If you haven't memorized the old format, it is extremely difficult to find something under the new format. How about a dropdown box listing the various features available? Clutter may look unsightly, but if it works far better than neater than neat, I prefer some version of the original where different areas were clearly listed. You have a huge number of resources, and they just don't fit under LEARN. I would never choose photoduplication. I would use copy. or copy from microfilms. Not photoduplication. That is not normal English, that is print-service jargon.  
  
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:Hi Kilkeeny, thank you for your comments. I have added some redirects that if search for will lead people to this page [[Request for Photocopies]], [[Copy from microfilms]] and [[Photocopies]]. I have also started a new page [[Help:Forms]] that the community can add to, so that it can become a place to list the forms available. The thing I love about the wiki is that it can always be improved, by the community. --[[User:Cottrells|Steve]] 12:21, 19 February 2011 (UTC)
 
:Hi Kilkeeny, thank you for your comments. I have added some redirects that if search for will lead people to this page [[Request for Photocopies]], [[Copy from microfilms]] and [[Photocopies]]. I have also started a new page [[Help:Forms]] that the community can add to, so that it can become a place to list the forms available. The thing I love about the wiki is that it can always be improved, by the community. --[[User:Cottrells|Steve]] 12:21, 19 February 2011 (UTC)
  
 
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<br> I just did a support chat, and was told that FamilySearch now sends electronic copies only, so be sure to provide your correct email address, and that there is no charge for this service, so disregard the pricing information on the Request for Photocopies form. She also told me to leave "item number" and "parish and volume number" blank if they're not provided in the search result and catalog entry. Oh, and entry number is not the same as item number.
I just did a support chat, and was told that FamilySearch now sends electronic copies only, so be sure to provide your correct email address, and that there is no charge for this service, so disregard the pricing information on the Request for Photocopies form. She also told me to leave "item number" and "parish and volume number" blank if they're not provided in the search result and catalog entry. Oh, and entry number is not the same as item number.
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Revision as of 10:24, 24 January 2013

3rd paragraph: "You no longer need to use a form, however, if you would like to use the old form, you may email it to us."  Why tell a patron they can use the old form, when you don't provide a link to get a copy of the old form?  Do you think folks have copies of the old form hanging around??
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I had trouble finding this page under your new format. I put in various search terms and got over 3,000 possible answers. Your old format had forms listed under FORMS. If you haven't memorized the old format, it is extremely difficult to find something under the new format. How about a dropdown box listing the various features available? Clutter may look unsightly, but if it works far better than neater than neat, I prefer some version of the original where different areas were clearly listed. You have a huge number of resources, and they just don't fit under LEARN. I would never choose photoduplication. I would use copy. or copy from microfilms. Not photoduplication. That is not normal English, that is print-service jargon.


Hi Kilkeeny, thank you for your comments. I have added some redirects that if search for will lead people to this page Request for Photocopies, Copy from microfilms and Photocopies. I have also started a new page Help:Forms that the community can add to, so that it can become a place to list the forms available. The thing I love about the wiki is that it can always be improved, by the community. --Steve 12:21, 19 February 2011 (UTC)


I just did a support chat, and was told that FamilySearch now sends electronic copies only, so be sure to provide your correct email address, and that there is no charge for this service, so disregard the pricing information on the Request for Photocopies form. She also told me to leave "item number" and "parish and volume number" blank if they're not provided in the search result and catalog entry. Oh, and entry number is not the same as item number.