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| style="vertical-align: top;" | <span style="font-size: 1.3em;">'''[[Live Research Assistance: Set or update schedule|Set/Update Schedule]] '''</span><br>To set or update your volunteer schedule<br> &nbsp;<br>
 
| style="vertical-align: top;" | <span style="font-size: 1.3em;">'''[[Live Research Assistance: Set or update schedule|Set/Update Schedule]] '''</span><br>To set or update your volunteer schedule<br> &nbsp;<br>
 
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| {{Click|Image:Question.png|Live Research Assistance: Help for answering questions|20px}}  
 
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| style="vertical-align: top;" | <span style="font-size: 1.3em;">'''[[Live Research Assistance: Help for answering questions|Questions you may have]]'''</span><br>As you begin helping others<br>&nbsp;<br>
 
| style="vertical-align: top;" | <span style="font-size: 1.3em;">'''[[Live Research Assistance: Help for answering questions|Questions you may have]]'''</span><br>As you begin helping others<br>&nbsp;<br>
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| style="vertical-align: top;" | <span style="font-size: 1.3em;">'''[[Live Research Assistance: Definitions| Read these Definitions]]'''</span>'''<br>'''These will explain terms that you may not recognize.'''<br>&nbsp;'''
 
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| {{Click|Image:Help online classes.png|Live Research Assistance: Webinar recordings|20px}}  
 
| {{Click|Image:Help online classes.png|Live Research Assistance: Webinar recordings|20px}}  

Latest revision as of 18:27, 9 October 2013


Getting Started


Helpful Resources


People.png

Join our Skype Group
Communicate with other volunteers, get help as you give help
 

Phone.jpg

Steps to check in  
And begin receiving calls
 

Sub-arrows.png

Steps for taking calls
Taking and transferring calls
 

Books-Computer-Film.png

Set/Update Schedule
To set or update your volunteer schedule
 





 
 
 
 

Home.png

Home
Learn more about the opportunity

Tools.png

Research Toolkit
Research resources
 

Phone.jpg

Phone Responses
Ideas for responses to patron questions
 

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Not a research call?
We answer ALL research calls; check here for answers to non-research questions.
   

Question.png

Questions you may have
As you begin helping others
 

Read these Definitions
These will explain terms that you may not recognize.
 

Help online classes.png

Webinar recordings
Listen to previous trainings (again and again, if needed)
 

Chat.png

Additional ways you can help
Volunteer in other ways

Not yet a volunteer research consultant? Learn more about what volunteers do.
 
 

  • This page was last modified on 9 October 2013, at 18:27.
  • This page has been accessed 1,756 times.