Template:Live Research Help Menu

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| width="50%" | '''<span style="font-size: 1.4em;"><center>Getting Started</center></span>'''  
 
| width="50%" | '''<span style="font-size: 1.4em;"><center>Getting Started</center></span>'''  
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| {{Click|Image:Books-Computer-Film.png|Live Research Assistance: Training information|35px}}  
 
| {{Click|Image:Books-Computer-Film.png|Live Research Assistance: Training information|35px}}  
| style="vertical-align: top;" | <span style="font-size: 1.3em;">'''[[Live Research Assistance: Training information|Start your training]]'''</span><br>Prepare to take research calls<br>&nbsp;<br> &nbsp;
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| style="vertical-align: top;" | <span style="font-size: 1.3em;">'''[[Live Research Assistance: Training information|Start your training]]'''</span><br><br>&nbsp;<br> &nbsp;
 
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| {{Click|Image:Phone.jpg|Live Research Assistance: Steps to check in to receive calls|20px}}  
 
| {{Click|Image:Phone.jpg|Live Research Assistance: Steps to check in to receive calls|20px}}  
| style="vertical-align: top;" | <span style="font-size: 1.3em">'''[[Live Research Assistance: Steps to check in to receive calls|Steps to check in]]'''</span><br>Get into the system to begin receiving calls<br>&nbsp;
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| style="vertical-align: top;" | <span style="font-size: 1.3em">'''[[Live Research Assistance: Steps to check in to receive calls|Steps to check in]]'''</span><br><br>&nbsp;
 
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| {{Click|Image:Sub-arrows.png|Live Research Assistance: Steps to take and transfer calls|20px}}  
 
| {{Click|Image:Sub-arrows.png|Live Research Assistance: Steps to take and transfer calls|20px}}  
| style="vertical-align: top;" | <span style="font-size: 1.3em">'''[[Live Research Assistance: Steps to take and transfer calls|Steps for taking calls]]'''</span><br>The process for taking and transferring calls&nbsp;<br>&nbsp;
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| style="vertical-align: top;" | <span style="font-size: 1.3em">'''[[Live Research Assistance: Steps to take and transfer calls|Steps for taking calls]]'''</span><br><br>&nbsp;
 
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| {{Click|Image:People.png|Live Research Assistance: Consultant community forum|30px}}  
 
| {{Click|Image:People.png|Live Research Assistance: Consultant community forum|30px}}  
| style="vertical-align: top;" | <span style="font-size: 1.3em;">'''[[Live Research Assistance: Consultant community forum|Join our volunteer group]]&nbsp;'''</span><br>Set up Skype to communicate with FamilySearch and &nbsp;other volunteers (don't worry, no video calls!)<br> &nbsp;
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| style="vertical-align: top;" | <span style="font-size: 1.3em;">'''[[Live Research Assistance: Consultant community forum|Join our volunteer group]]&nbsp;'''</span><br><br> &nbsp;
 
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| {{Click|Image:Home.png|Research Help Pilot:Volunteer Resources|20px}}  
 
| {{Click|Image:Home.png|Research Help Pilot:Volunteer Resources|20px}}  
| style="vertical-align: top;" | <span style="font-size: 1.3em">'''[[Research Help Pilot:Volunteer Resources|Home]]'''</span><br>Learn more about Research Assistance
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| style="vertical-align: top;" | <span style="font-size: 1.3em">'''[[Research Help Pilot:Volunteer Resources|Home]]'''</span><br>
 
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| {{Click|Image:Tools.png|http://rs-toolkit.com/|20px}}  
 
| {{Click|Image:Tools.png|http://rs-toolkit.com/|20px}}  
| style="vertical-align: top;" | <span style="font-size: 1.3em;">'''[http://rs-toolkit.com/ Research Toolkit]'''</span><br>Resources that will help you while taking calls<br> &nbsp;
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| style="vertical-align: top;" | <span style="font-size: 1.3em;">'''[http://rs-toolkit.com/ Research Toolkit]'''</span><br><br> &nbsp;
 
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| {{Click|Image:Move.png|Live Research Assistance: Help for answering questions|17px}}  
 
| {{Click|Image:Move.png|Live Research Assistance: Help for answering questions|17px}}  
| style="vertical-align: top;" | <span style="font-size: 1.3em;">'''[http://rs-toolkit.com/Ready%20Reference.pdf Not a research call?]'''</span><br>Where to refer the patron if it's not a research question&nbsp;<br>&nbsp;
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| style="vertical-align: top;" | <span style="font-size: 1.3em;">'''[http://rs-toolkit.com/Ready%20Reference.pdf Not a research call?]'''</span><br><br>&nbsp;
 
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| {{Click|Image:Question.png|Live Research Assistance: Help for answering questions|20px}}  
 
| {{Click|Image:Question.png|Live Research Assistance: Help for answering questions|20px}}  
| style="vertical-align: top;" | <span style="font-size: 1.3em;">'''[[Live Research Assistance: Help for answering questions|Questions you may have]]'''</span><br>as you begin helping others<br>&nbsp;<br>&nbsp;
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| style="vertical-align: top;" | <span style="font-size: 1.3em;">'''[[Live Research Assistance: Help for answering questions|Questions you may have]]'''</span><br><br>&nbsp;<br>&nbsp;
 
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| {{Click|Image:Help online classes.png|Live Research Assistance: Webinar recordings|20px}}  
 
| {{Click|Image:Help online classes.png|Live Research Assistance: Webinar recordings|20px}}  
| style="vertical-align: top;" | <span style="font-size: 1.3em;">'''[[Live Research Assistance: Webinar recordings|Webinar recordings]]'''</span><br>Listen to previous training sessions (again and again and again, if needed)<br>&nbsp;<br>
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| style="vertical-align: top;" | <span style="font-size: 1.3em;">'''[[Live Research Assistance: Webinar recordings|Webinar recordings]]'''</span><br><br>&nbsp;<br>
 
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| {{Click|Image:Chat.png|Live Research Assistance: Other ways you can help|25px}}  
 
| {{Click|Image:Chat.png|Live Research Assistance: Other ways you can help|25px}}  
| style="vertical-align: top;" | <span style="font-size: 1.3em;">'''[[Live Research Assistance: Helping when calls are slow|Additional ways you can help]]'''</span><br>Only have a few minutes? Volunteer in other ways<br>
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| style="vertical-align: top;" | <span style="font-size: 1.3em;">'''[[Live Research Assistance: Helping when calls are slow|Additional ways you can help]]'''</span><br><br>
 
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Revision as of 18:20, 14 March 2013


Getting Started

 

Volunteering

 

Books-Computer-Film.png

Start your training

 
 

Phone.jpg

Steps to check in

 

Sub-arrows.png

Steps for taking calls

 

People.png

Join our volunteer group 

 

Home.png

Home

Tools.png

Research Toolkit

 

Move.png

Not a research call?

 

Question.png

Questions you may have

 
 

Help online classes.png

Webinar recordings

 

Chat.png

Additional ways you can help


Not yet a volunteer research consultant? Learn more about what volunteers do.