Texas Birth Certificates (FamilySearch Historical Records)/Known IssuesEdit This Page

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Revision as of 04:38, 23 January 2013 by Jbuckner (Talk | contribs)


Known Issues

Question #1: There is a camera icon next to the names of persons in this collection, but when an attempt is made to view the image the message “Image is Unavailable” appears. Why can’t the image of this record been seen?
Answer #1: Currently we do not have permission to show all of the records in this collection. Until permission is obtained FamilySearch cannot show the images online. It may be possible to obtain a copy of the record from the Texas Department of Health, Austin, Texas or the Texas Vital Statistics website.

Question #2: Records are linked to the wrong images. How can the correct image be found?
Answer #2: The index of each record has a certificate number which is found near the bottom of the page. The images will contain the certificate number, usually in the upper right corner of the record. Use this number to find the correct image by moving backward or forward through the images using the arrows on the Image Viewer screen.

Question#3: How can I search for a baby who wasn’t named?
Answer #3: When searching for an unnamed child, there are a few different ways to access the record. One is to type the surname of the father into the surname search box and type the word “Blank” in the given name box. Another would be to leave the given name field blank, enter the father’s surname in the surname box and then enter the parent’s names in their respective search boxes. Finally you can search by leaving the name field blank and entering the surname only. We would advise trying all three ways to be sure you have exhausted all of the possibilities.
If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:

  • If searching a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.
  • If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.  
    For example: Texas Birth Certificates, 1903-1935 > 004112425 > Image 146 of 1562
  • If you are reporting a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

Return to the Texas Birth Certificates (FamilySearch Historical Records) Learn More page.

Return to the Texas, Birth Certificates, 1903-1935 collection at FamilySearch.org.



 

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