Ukraine, Western Ukraine Catholic Church Book Duplicates (FamilySearch Historical Records)/Known Issues

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{{HR Known Issues-page}} <br>
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{{HR Known Issues-page}}&nbsp;
  
 
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== <center>Known Issues</center> ==
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== <center>Known Issues</center> ==
  
'''Question #1''': When I try to search this collection and view the images I get a message that the images are not available. How may I view the images? <br>'''Answer #1''': Whenever possible, FamilySearch makes images available for all users. However, ultimate rights to view images on our website are granted by the record custodians. The record custodians have determined that images for this collection are only visible to members of the sponsoring organization, The Church of Jesus Christ of Latter-day Saints, and those accessing FamilySearch through the Portal in FamilySearch Centers. Please call your [https://familysearch.org/locations Family Search Center] to ask if they have access through the FamilySearch portal before going to the Center.  
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'''Question #1''': When I try to search this collection and view the images I get a message that the images are not available. How may I view the images? <br>'''Answer #1''': FamilySearch has limited rights, granted by the record custodians, to publish images from the Ukraine, Western Ukraine Catholic Church Book Duplicates, 1600-1937 collection for viewing online. Images for this collection are only available for viewing to members of the sponsoring organization (The Church of Jesus Christ of Latter-day Saints), and at FamilySearch Centers. It is important to check with your [https://familysearch.org/locations FamilySearch Center] before your visit, to verify that the center is equipped with the capability to view these restricted images on [http://www.familysearch.org www.familysearch.org].  
  
'''Question #2''': When I go to print or save an image, the buttons are gray and it will not let me either print or save. Is there a way I can print and/or download from this collection?<br>'''Answer #2''': There is a no-print/no-save restriction with these collections at the request of the record custodians. '''Question #3''': When searching this collection, I sometimes notice that the event types and date ranges are incorrect. How can I find the correct information on date and event type for these images?'''Answer #3''': For actual dates of the images, please see chart below:  
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If you have an LDS account and are not able to view images after signing in, it may be due to a registration problem, not an image access problem. Please call <span class="skype_c2c_print_container notranslate">1-866-406-1830</span><span skype_menu_props="{&quot;numberToCall":"+18664061830","isFreecall":false,"isMobile":false,"isRtl":false}" onclick="SkypeClick2Call.MenuInjectionHandler.makeCall(this, event)" onmouseout="SkypeClick2Call.MenuInjectionHandler.hideMenu(this, event)" onmouseover="SkypeClick2Call.MenuInjectionHandler.showMenu(this, event)" tabindex="-1" dir="ltr" class="skype_c2c_container notranslate" id="skype_c2c_container"><span skypeaction="skype_dropdown" dir="ltr" class="skype_c2c_highlighting_inactive_common"><span id="non_free_num_ui" class="skype_c2c_textarea_span">[[Image:]]<span class="skype_c2c_text_span">1-866-406-1830</span><span class="skype_c2c_free_text_span" /></span></span></span> in the United States, or contact Patron Services at [mailto:support@familysearch.org support@familysearch.org]. Please include a brief description of the problem and steps taken thus far to resolve the issue
  
*For Ukraine,Western Ukraine, Church Book Duplicates, 1600-1900 &gt; Greek Catholic &gt; Rypianka (Kałusz)&gt; All event, year range (volume)
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'''Question #2''': When I go to print or save an image, the buttons are gray and it will not let me either print or save. Is there a way I can print and/or download from this collection?<br>'''Answer #2''': There is a no-print/no-save restriction with these collections at the request of the record custodians.
  
:o Births 1839-1844 Vol 201-4A/5213 is really Births 1859-1865
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'''Question #3''':&nbsp;There are Roman Catholic records mixed within the Religion browse path labeled Greek Catholic. What is the correct denomination?<br>'''Answer #3''': Although the only Religion browse path is for Greek Catholic (the largest Eastern Catholic Church), this collection also includes some Roman Catholic and Armenian Catholic Church records mixed within.<br>
:o Births, Marriages and Deaths, 1801-1810 Vol 201-4A/5209 is really Births, Marriages and Deaths, 1834-1839
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:o Births, Marriages and Deaths 1811-1820 Vol 201-4A.5210 is really Births, Marriages and Deaths 1834-1839
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:o Births, Marriages and Deaths 1821-1830 Vol 201-4A/5211 is really Births, Marriages and Deaths 1840-1849
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:o Births, Marriages, and Deaths 1831-1839 Vol 201-4A/5212 is really Births, Marriages and Deaths 1850-1858
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*For Ukraine, Western Ukraine, Church Book Duplicates, 1600-1900 &gt; Greek Catholic &gt; Biały Kamień (Złoczów) &gt; All event, year range (volume)
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'''Question #4''': There are two browse points at Greek Catholic &gt; Sielec Bieńków (Kamionka Strumiłowa) &gt; Births, marriages, deaths... 1835-1849 for the same year span. One is v. 201-4A/5082 and the other is v. 201-4A/5083. Are they both from Sielec Bieńków (Kamionka Strumiłowa)?<br>'''Answer #4''': The Greek Catholic &gt; Sielec Bieńków (Kamionka Strumiłowa) &gt; Births, marriages, deaths... 1835-1849 v. 201-4A/5082 are from Sielec (Sokal).<br>
  
:o Births, marriages, deaths (народження, шлюби, смерті) 1835 v. 201-4A/94 is really Births, marriages, deaths (народження, шлюби, смерті) 1860-1867
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'''Question #5''': The Event Type, birth, in the Greek Catholic &gt; Biały Kamień (Złoczów) &gt; Births (народження) 1784-1824 v. 201-4A/269 browse point is incorrect. What is the correct event type?<br>'''Answer #5''': The correct event labeling is Deaths (смерті).<br> <br>
:o Births, marriages, deaths (народження, шлюби, смерті) 1836 v. 201-4A/95 is really Births, marriages, deaths (народження, шлюби, смерті) 1860-1901
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:o Births, marriages, deaths (народження, шлюби, смерті) 1837-1840 v. 201-4A/86 is really Births, marriages, deaths (народження, шлюби, смерті) 1786-1811
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:o Births, marriages, deaths (народження, шлюби, смерті) 1837-1840 v. 201-4A/87 is really Births, marriages, deaths (народження, шлюби, смерті) 1786-1823
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:o Births, marriages, deaths (народження, шлюби, смерті) 1846-1852 v. 201-4A/88 is really Births, marriages, deaths (народження, шлюби, смерті) 1786-1887
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:o Births, marriages, deaths (народження, шлюби, смерті) 1850-1870 v. 201-4A/89 is really Births, marriages, deaths (народження, шлюби, смерті) 1811-1829
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:o Births, marriages, deaths (народження, шлюби, смерті) 1853-1859 v. 201-4A/90 is really Births, marriages, deaths (народження, шлюби, смерті) 1824-1846
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:o Births, marriages, deaths (народження, шлюби, смерті) 1861-1865 v. 201-4A/91 is really Births, marriages, deaths (народження, шлюби, смерті) 1836-1849
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:o Births, marriages, deaths (народження, шлюби, смерті) 1867-1870 v. 201-4A/92 is really Births, marriages, deaths (народження, шлюби, смерті) 1846-1864
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:o Births, marriages, deaths (народження, шлюби, смерті) 1870-1888 v. 201-4A/93 is really Births, marriages, deaths (народження, шлюби, смерті) 1850-1858
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*For Ukraine, Western Ukraine Church Book Duplicates, 1600-1900 &gt; Greek Catholic &gt; Sielec (Sokal)
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If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:  
 
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:o Births (народження) 1816-1832 v. 201-4A/5396 are really Births 1816-1835 Births (народження) 1832-1839 v. 201-4A/5399
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:o Births (народження) 1839-1847 v. 201-4A/5400 are really Deaths 1840-1853
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:o Births, marriages, deaths (народження, шлюби, смерті) 1831-1837 v. 201-4A/5398 are really Deaths 1817-1840
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:o Births, marriages, deaths (народження, шлюби, смерті) 1838-1847 v. 201-4A/5401 are really Deaths 1853-1873
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:o Deaths (смерті) 1827-1836 v. 201-4A/5397 are really marriages 1816-1843<br>
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If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org.] Please include the following information:  
+
 
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*If '''browsing''' this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.
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For example: '''Ukraine, Western Ukraine Catholic Church Book Duplicates, 1600-1900 &gt; Greek Catholic&gt; Alfredówka (Gliniany) &gt; Births, marriages, deaths (народження, шлюби, смерті) 1871-1874 v. 201-4A/20 &gt; Image 21 of 60'''
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*If '''browsing''' this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window. <br>For example: '''Ukraine, Western Ukraine Catholic Church Book Duplicates, 1600-1937 &gt; Greek Catholic &gt; Alfredówka (Gliniany) &gt; Births (народження) 1818-1881 v. 201-4A/6714 &gt; Image 21 of 60'''
 
*If you are '''reporting''' a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.
 
*If you are '''reporting''' a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.
  
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Return to the [[Ukraine, Western Ukraine Catholic Church Book Duplicates (FamilySearch Historical Records)|Ukraine, Western Ukraine Catholic Church Book Duplicates (FamilySearch Historical Records)]] Learn More page.  
 
Return to the [[Ukraine, Western Ukraine Catholic Church Book Duplicates (FamilySearch Historical Records)|Ukraine, Western Ukraine Catholic Church Book Duplicates (FamilySearch Historical Records)]] Learn More page.  
  
Return to the [https://www.familysearch.org/search/collection/show#uri=http://www.familysearch.org/searchapi/search/collection/1910265 Ukraine, Western Ukraine Catholic Church Book Duplicates, 1600-1900] collection at FamilySearch.org.<br>
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Return to the [https://familysearch.org/search/collection/1910265 Ukraine, Western Ukraine Catholic Church Book Duplicates, 1600-1937] collection at FamilySearch.org.<br>
 +
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Revision as of 01:51, 6 May 2014

 

Known Issues

Question #1: When I try to search this collection and view the images I get a message that the images are not available. How may I view the images?
Answer #1: FamilySearch has limited rights, granted by the record custodians, to publish images from the Ukraine, Western Ukraine Catholic Church Book Duplicates, 1600-1937 collection for viewing online. Images for this collection are only available for viewing to members of the sponsoring organization (The Church of Jesus Christ of Latter-day Saints), and at FamilySearch Centers. It is important to check with your FamilySearch Center before your visit, to verify that the center is equipped with the capability to view these restricted images on www.familysearch.org.

If you have an LDS account and are not able to view images after signing in, it may be due to a registration problem, not an image access problem. Please call 1-866-406-1830[[Image:]]1-866-406-1830 in the United States, or contact Patron Services at support@familysearch.org. Please include a brief description of the problem and steps taken thus far to resolve the issue

Question #2: When I go to print or save an image, the buttons are gray and it will not let me either print or save. Is there a way I can print and/or download from this collection?
Answer #2: There is a no-print/no-save restriction with these collections at the request of the record custodians.

Question #3: There are Roman Catholic records mixed within the Religion browse path labeled Greek Catholic. What is the correct denomination?
Answer #3: Although the only Religion browse path is for Greek Catholic (the largest Eastern Catholic Church), this collection also includes some Roman Catholic and Armenian Catholic Church records mixed within.

Question #4: There are two browse points at Greek Catholic > Sielec Bieńków (Kamionka Strumiłowa) > Births, marriages, deaths... 1835-1849 for the same year span. One is v. 201-4A/5082 and the other is v. 201-4A/5083. Are they both from Sielec Bieńków (Kamionka Strumiłowa)?
Answer #4: The Greek Catholic > Sielec Bieńków (Kamionka Strumiłowa) > Births, marriages, deaths... 1835-1849 v. 201-4A/5082 are from Sielec (Sokal).

Question #5: The Event Type, birth, in the Greek Catholic > Biały Kamień (Złoczów) > Births (народження) 1784-1824 v. 201-4A/269 browse point is incorrect. What is the correct event type?
Answer #5: The correct event labeling is Deaths (смерті).

If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:

  • If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.
    For example: Ukraine, Western Ukraine Catholic Church Book Duplicates, 1600-1937 > Greek Catholic > Alfredówka (Gliniany) > Births (народження) 1818-1881 v. 201-4A/6714 > Image 21 of 60
  • If you are reporting a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

Return to the Ukraine, Western Ukraine Catholic Church Book Duplicates (FamilySearch Historical Records) Learn More page.

Return to the Ukraine, Western Ukraine Catholic Church Book Duplicates, 1600-1937 collection at FamilySearch.org.