Ukraine, Western Ukraine Catholic Church Book Duplicates (FamilySearch Historical Records)/Known Issues

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'''Question #1''': When I try to search this collection and view the images I get a message that the images are not available. How may I view the images? <br>'''Answer #1''': FamilySearch has limited rights, granted by the record custodians, to publish images from the Ukraine, Western Ukraine Catholic Church Book Duplicates, 1600-1937 collection for viewing online. Images for this collection are only available for viewing to members of the sponsoring organization (The Church of Jesus Christ of Latter-day Saints), and at FamilySearch Centers. It is important to check with your [https://familysearch.org/locations FamilySearch Center] before your visit, to verify that the center is equipped with the capability to view these restricted images on [http://www.familysearch.org www.familysearch.org].  
 
'''Question #1''': When I try to search this collection and view the images I get a message that the images are not available. How may I view the images? <br>'''Answer #1''': FamilySearch has limited rights, granted by the record custodians, to publish images from the Ukraine, Western Ukraine Catholic Church Book Duplicates, 1600-1937 collection for viewing online. Images for this collection are only available for viewing to members of the sponsoring organization (The Church of Jesus Christ of Latter-day Saints), and at FamilySearch Centers. It is important to check with your [https://familysearch.org/locations FamilySearch Center] before your visit, to verify that the center is equipped with the capability to view these restricted images on [http://www.familysearch.org www.familysearch.org].  
  
If you have an LDS account and are not able to view images after signing in, it may be due to a registration problem, not an image access problem. Please call 1-866-406-1830 in the United States, or contact Patron Services at [mailto:support@familysearch.org support@familysearch.org]. Please include a brief description of the problem and steps taken thus far to resolve the issue  
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If you have an LDS account and are not able to view images after signing in, it may be due to a registration problem, not an image access problem. Please call <span class="skype_c2c_print_container notranslate">1-866-406-1830</span><span skype_menu_props="{&quot;numberToCall":"+18664061830","isFreecall":false,"isMobile":false,"isRtl":false}" onclick="SkypeClick2Call.MenuInjectionHandler.makeCall(this, event)" onmouseout="SkypeClick2Call.MenuInjectionHandler.hideMenu(this, event)" onmouseover="SkypeClick2Call.MenuInjectionHandler.showMenu(this, event)" tabindex="-1" dir="ltr" class="skype_c2c_container notranslate" id="skype_c2c_container"><span skypeaction="skype_dropdown" dir="ltr" class="skype_c2c_highlighting_inactive_common"><span id="non_free_num_ui" class="skype_c2c_textarea_span">[[Image:]]<span class="skype_c2c_text_span">1-866-406-1830</span><span class="skype_c2c_free_text_span" /></span></span></span> in the United States, or contact Patron Services at [mailto:support@familysearch.org support@familysearch.org]. Please include a brief description of the problem and steps taken thus far to resolve the issue  
  
 
'''Question #2''': When I go to print or save an image, the buttons are gray and it will not let me either print or save. Is there a way I can print and/or download from this collection?<br>'''Answer #2''': There is a no-print/no-save restriction with these collections at the request of the record custodians.  
 
'''Question #2''': When I go to print or save an image, the buttons are gray and it will not let me either print or save. Is there a way I can print and/or download from this collection?<br>'''Answer #2''': There is a no-print/no-save restriction with these collections at the request of the record custodians.  
  
'''Question #3''': There are two browse points for Greek Catholic &gt; Biały Kamień, one shown as Biały Kamień (Złoczów). What is the difference?<br>'''Answer #3''': The Greek Catholic &gt; Biały Kamień browse point should be labeled Roman Catholic &gt; Biały Kamień
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'''Question #3''':&nbsp;There are Roman Catholic records mixed within the Religion browse path labeled Greek Catholic. What is the correct denomination?<br>'''Answer #3''': Although the only Religion browse path is for Greek Catholic (the largest Eastern Catholic Church), this collection also includes some Roman Catholic and Armenian Catholic Church records mixed within.<br>  
 
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'''Question #4''': There are two browse points at Greek Catholic &gt; Sielec Bieńków (Kamionka Strumiłowa) &gt; Births, marriages, deaths... 1835-1849 for the same year span. One is v. 201-4A/5082 and the other is v. 201-4A/5083. Are they both from Sielec Bieńków (Kamionka Strumiłowa)?<br>'''Answer # 4''': The Greek Catholic &gt; Sielec Bieńków (Kamionka Strumiłowa) &gt; Births, marriages, deaths... 1835-1849 v. 201-4A/5082 are from Sielec (Sokal).<br>
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'''Question #4''': There are two browse points at Greek Catholic &gt; Sielec Bieńków (Kamionka Strumiłowa) &gt; Births, marriages, deaths... 1835-1849 for the same year span. One is v. 201-4A/5082 and the other is v. 201-4A/5083. Are they both from Sielec Bieńków (Kamionka Strumiłowa)?<br>'''Answer #4''': The Greek Catholic &gt; Sielec Bieńków (Kamionka Strumiłowa) &gt; Births, marriages, deaths... 1835-1849 v. 201-4A/5082 are from Sielec (Sokal).<br>
  
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'''Question #5''': The Event Type, birth, in the Greek Catholic &gt; Biały Kamień (Złoczów) &gt; Births (народження) 1784-1824 v. 201-4A/269 browse point is incorrect. What is the correct event type?<br>'''Answer #5''': The correct event labeling is Deaths (смерті).<br> <br>
  
 
If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:  
 
If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:  
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Return to the [[Ukraine, Western Ukraine Catholic Church Book Duplicates (FamilySearch Historical Records)|Ukraine, Western Ukraine Catholic Church Book Duplicates (FamilySearch Historical Records)]] Learn More page.  
 
Return to the [[Ukraine, Western Ukraine Catholic Church Book Duplicates (FamilySearch Historical Records)|Ukraine, Western Ukraine Catholic Church Book Duplicates (FamilySearch Historical Records)]] Learn More page.  
  
Return to the [https://familysearch.org/search/collection/1910265 Ukraine, Western Ukraine Catholic Church Book Duplicates, 1600-1937] collection at FamilySearch.org.<br>
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Return to the [https://familysearch.org/search/collection/1910265 Ukraine, Western Ukraine Catholic Church Book Duplicates, 1600-1937] collection at FamilySearch.org.<br>
 +
<div class="skype_c2c_menu_container notranslate" id="skype_c2c_menu_container" style="display: none;" onmouseover="SkypeClick2Call.MenuInjectionHandler.showMenu(this, event)" onmouseout="SkypeClick2Call.MenuInjectionHandler.hideMenu(this, event)" data-fp="{94E10110-22C1-40E9-A053-7A3A9536ABD6}" data-murl="https://pipe.skype.com/Client/2.0/" data-uiid="0"><div class="skype_c2c_menu_click2call">[[Call, Western Ukraine Catholic Church Book Duplicates (FamilySearch Historical Records)/Known Issues|Call]]</div><div class="skype_c2c_menu_click2sms">[[Send SMS, Western Ukraine Catholic Church Book Duplicates (FamilySearch Historical Records)/Known Issues|Send SMS]]</div><div class="skype_c2c_menu_add2skype">[[Add to Skype, Western Ukraine Catholic Church Book Duplicates (FamilySearch Historical Records)/Known Issues|Add to Skype]]</div><div class="skype_c2c_menu_toll_info"><span class="skype_c2c_menu_toll_callcredit">You'll need Skype Credit</span><span class="skype_c2c_menu_toll_free">Free via Skype</span></div></div>

Revision as of 01:51, 6 May 2014

 

Known Issues

Question #1: When I try to search this collection and view the images I get a message that the images are not available. How may I view the images?
Answer #1: FamilySearch has limited rights, granted by the record custodians, to publish images from the Ukraine, Western Ukraine Catholic Church Book Duplicates, 1600-1937 collection for viewing online. Images for this collection are only available for viewing to members of the sponsoring organization (The Church of Jesus Christ of Latter-day Saints), and at FamilySearch Centers. It is important to check with your FamilySearch Center before your visit, to verify that the center is equipped with the capability to view these restricted images on www.familysearch.org.

If you have an LDS account and are not able to view images after signing in, it may be due to a registration problem, not an image access problem. Please call 1-866-406-1830[[Image:]]1-866-406-1830 in the United States, or contact Patron Services at support@familysearch.org. Please include a brief description of the problem and steps taken thus far to resolve the issue

Question #2: When I go to print or save an image, the buttons are gray and it will not let me either print or save. Is there a way I can print and/or download from this collection?
Answer #2: There is a no-print/no-save restriction with these collections at the request of the record custodians.

Question #3: There are Roman Catholic records mixed within the Religion browse path labeled Greek Catholic. What is the correct denomination?
Answer #3: Although the only Religion browse path is for Greek Catholic (the largest Eastern Catholic Church), this collection also includes some Roman Catholic and Armenian Catholic Church records mixed within.

Question #4: There are two browse points at Greek Catholic > Sielec Bieńków (Kamionka Strumiłowa) > Births, marriages, deaths... 1835-1849 for the same year span. One is v. 201-4A/5082 and the other is v. 201-4A/5083. Are they both from Sielec Bieńków (Kamionka Strumiłowa)?
Answer #4: The Greek Catholic > Sielec Bieńków (Kamionka Strumiłowa) > Births, marriages, deaths... 1835-1849 v. 201-4A/5082 are from Sielec (Sokal).

Question #5: The Event Type, birth, in the Greek Catholic > Biały Kamień (Złoczów) > Births (народження) 1784-1824 v. 201-4A/269 browse point is incorrect. What is the correct event type?
Answer #5: The correct event labeling is Deaths (смерті).

If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:

  • If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.
    For example: Ukraine, Western Ukraine Catholic Church Book Duplicates, 1600-1937 > Greek Catholic > Alfredówka (Gliniany) > Births (народження) 1818-1881 v. 201-4A/6714 > Image 21 of 60
  • If you are reporting a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

Return to the Ukraine, Western Ukraine Catholic Church Book Duplicates (FamilySearch Historical Records) Learn More page.

Return to the Ukraine, Western Ukraine Catholic Church Book Duplicates, 1600-1937 collection at FamilySearch.org.