West Virginia Births (FamilySearch Historical Records)/Known Issues

From FamilySearch Wiki

(Difference between revisions)
(Created page with "{{HR Known Issues-page}} <br> ---- == <center>Known Issues</center> == '''Questions''':  Where can I find the images for the West Virginia Births, Deaths, Marriages?&nbsp...")
 
(complete text replacement)
Line 5: Line 5:
 
== <center>Known Issues</center> ==
 
== <center>Known Issues</center> ==
  
'''Questions''':&nbsp; Where can I find the images for the West Virginia Births, Deaths, Marriages?&nbsp; West Virginia collections have no images. I am seeing information for living people on this site, how can I get the records removed?
 
  
'''Answer''': The images for the West Virginia Births, Deaths and Marriages 1853-1970 can be found at the West Virginia culture Site at [http://www.wvculture.org/vrr/va_select.aspx http://www.wvculture.org/vrr/va_select.aspx]  
+
'''Question''': Why can I not see the image when I click on the View image link on the record details page. <br>'''Answer''': The links on this collection send you to a partner site – West Virginia Division of Culture and History. They are the custodians of the records and provide the links to the images. If you are unable to view them through our site you may visit their site at [http://www.wvculture.org/vrr/va_select.aspx http://www.wvculture.org/vrr/va_select.aspx] to search their records.
  
If you have issues with any of the published records, please contact the web site above.<br>
 
  
If you encounter additional problems with this collection, feel free to e-mail us at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:<br>○ The name of this collection.<br>○ If searching this collection, include the name and details of the individual with the problem, including name, event, dates and places. <br>○ If you are reporting a technical issue, please include your operating system and browser version (i.e. Windows XP, Internet Explorer 8)<br>
 
  
Return to the [[West Virginia Births (FamilySearch Historical Records)|West Virginia&nbsp;Births]] Learn More page or [https://www.familysearch.org/search/collection/show#uri=http://hr-search-api:8080/searchapi/search/collection/1417341 click here ]to return to the West Virginia Births, 1853-1930&nbsp;collection. <br><br><br>
+
If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:
 +
 
 +
*If '''searching''' a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.
 +
*If you are '''reporting''' a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.
 +
 
 +
Your assistance will help ensure that future revisions will be considered.
 +
 
 +
Return to the [[West Virginia Births (FamilySearch Historical Records)|West Virginia Births (FamilySearch Historical Records)]] Learn More page.
 +
 
 +
Return to the [https://familysearch.org/search/collection/show#uri=http://familysearch.org/searchapi/search/collection/1417341 West Virginia, Births, 1853-1930] collection at FamilySearch.org.<br>  
 +
 
 +
<br><br>

Revision as of 07:53, 5 January 2013



Known Issues

Question: Why can I not see the image when I click on the View image link on the record details page.
Answer: The links on this collection send you to a partner site – West Virginia Division of Culture and History. They are the custodians of the records and provide the links to the images. If you are unable to view them through our site you may visit their site at http://www.wvculture.org/vrr/va_select.aspx to search their records.


If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:

  • If searching a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.
  • If you are reporting a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

Return to the West Virginia Births (FamilySearch Historical Records) Learn More page.

Return to the West Virginia, Births, 1853-1930 collection at FamilySearch.org.