West Virginia Births (FamilySearch Historical Records)/Known Issues

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== <center>Known Issues</center> ==
 
== <center>Known Issues</center> ==
  
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'''Question''': Why can I not see the image when I click on the View image link on the record details page. <br>'''Answer''': The links on this collection send you to a partner site – West Virginia Division of Culture and History. They are the custodians of the records and provide the links to the images. If you are unable to view them through our site you may visit their site at [http://www.wvculture.org/vrr/va_select.aspx http://www.wvculture.org/vrr/va_select.aspx] to search their records.
  
'''Question''': Why can I not see the image when I click on the View image link on the record details page. <br>'''Answer''': The links on this collection send you to a partner site – West Virginia Division of Culture and History. They are the custodians of the records and provide the links to the images. If you are unable to view them through our site you may visit their site at [http://www.wvculture.org/vrr/va_select.aspx http://www.wvculture.org/vrr/va_select.aspx] to search their records.
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If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:
  
 
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*If '''searching''' a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.  
 
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If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:
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*If '''searching''' a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.
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*If you are '''reporting''' a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.
 
*If you are '''reporting''' a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.
  
Your assistance will help ensure that future revisions will be considered.
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Your assistance will help ensure that future revisions will be considered.  
  
Return to the [[West Virginia Births (FamilySearch Historical Records)|West Virginia Births (FamilySearch Historical Records)]] Learn More page.
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Return to the [[West Virginia Births (FamilySearch Historical Records)|West Virginia Births (FamilySearch Historical Records)]] Learn More page.  
  
Return to the [https://familysearch.org/search/collection/show#uri=http://familysearch.org/searchapi/search/collection/1417341 West Virginia, Births, 1853-1930] collection at FamilySearch.org.<br>  
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Return to the [https://familysearch.org/search/collection/show#uri=http://familysearch.org/searchapi/search/collection/1417341 West Virginia, Births, 1853-1930] collection at FamilySearch.org.<br>
  
 
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Revision as of 07:54, 5 January 2013



Known Issues

Question: Why can I not see the image when I click on the View image link on the record details page.
Answer: The links on this collection send you to a partner site – West Virginia Division of Culture and History. They are the custodians of the records and provide the links to the images. If you are unable to view them through our site you may visit their site at http://www.wvculture.org/vrr/va_select.aspx to search their records.

If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:

  • If searching a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.
  • If you are reporting a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

Return to the West Virginia Births (FamilySearch Historical Records) Learn More page.

Return to the West Virginia, Births, 1853-1930 collection at FamilySearch.org.