Community Wiki Support Meeting 21 February 2012

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0000; Join the meeting; Dial-in number: 877-453-7266  9:00 am. Mountain time on Tuesdays

  • You can join up to 10 minutes early. If you try to join the meeting at any other time, you will get an error that the meeting doesn't exist.
  • Prior to joining the meeting for the first time, run the MeetingPlace Test to verify that you can participate in a web meeting.

Purpose of the meeting

Improve the Wiki

  • Forge solutions with other community contributors.
  • Share best practices, ideas, and content.
  • Discuss current issues, community matters, and strategies.
  • Move issues to decision.



Meeting Agenda

Introduce new members


Kudos go to ...

Business/Announcements

  • Maintenance Report
  • Social Security Death Index not available for genealogy in the future due to fraud 
  • Petition is being generated to stop the fraud *Janell presented information about Wiki Support for the next year 
  • Focus on  
  • Caring for Patrons 
  • Teach and Train community 
  • Build internal relationships 
  • Evaluation, feedback, reporting 
  • Involve the community more in maintenance ::*Have missionaries work in specific areas that would be of interest to them 
  • Main page - could use it as a question forum - Do you want to research?, etc. Give them choices as they go through the questions and leads them to the pages that would give that information. 
  • Pool ideas, discuss, eliminate ones that don't work until you have a final approach - the way WikiHow works 
  • We need to have a meeting to brainstorm - main page, how to use questions and create steps to accomplish what the person is looking for - we should study WikiHow 
  • Bring in some Wiki trainers, other users to help with brainstorming 
  • We could walk people through Wiki and see the problems they have 
  • Approach - what problem do people have, how would they solve it, then show how to find it in the Wiki

Improve the Wiki