United States Census, 1910 (FamilySearch Historical Records)/Known Issues

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Known Issues

NOTE: If the census record is for Puerto Rico (both a Spanish and English speaking country), the possibility exists that the race designator "B" could have been for Blanco (white) and not Black.

Question #1: Why am I not able to view the image when I login, but am directed to Ancestry.com where I have to pay for the image? Are there other options for viewing the images?
Answer #1:

  • FamilySearch has rights to publish images online to users from the supporting organization only (The Church of Jesus Christ of Latter Day Saints). Patrons logging in with an LDS account will be able to view the images at FamilySearch.org. You may also view the images without cost at our FamilySearch Centers.
  • The films may be ordered from the FamilySearch Catalog. (See Ordering Microfilm or Microfiche) They can then be viewed at a local FamilySearch Center.
  • U.S. Censuses can also be viewed free of charge through Heritage Quest at local libraries.

Question #2: The images I have been looking for are out of focus. What can I do to help me read the images?
Answer #2: The problems with the images occurred because exposures varied on the original films. Rescanning will not improve the quality.

Question #3: I am not able to find my ancestors through searching, but I was able to find them on an image through browsing. Can you help me with this?
Answer #3: The record description on the homepage of the Collection tells us in part “Indexing is currently in progress and will include the entire census comprising 48 states, two territories (Arizona and New Mexico), Puerto Rico, and Military and Naval (in Philippines, Hospitals, Ships, and Stations).” The indexed records will be added as they become available. Images can be searched through the browse function. Ancestry.com also provides an index of the records. Ancestry can be accessed free of charge at a FamilySearch Center near you. See Answer #1.

Question #4: On the indexed information page there are times when two unrelated families appear to be linked together as one family or a family member appears to be missing. Is there a way to verify this?
Answer #4: There were times when the census taker did not number families separately or when he/she numbered the family separately beginning with the wife, instead of the husband. There are also times when the enumerator may have recorded pages out of sequence which caused confusion when the records were indexed. The best solution when you see inconsistencies is to look at the surrounding images to find your connections. Indexers do their best, but the original image is your best source.

Question #5: I am looking for an ancestor in Provo, Utah. Are there missing pages in that area?
Answer #5: Ward 4, Provo, Utah, Utah, Enumeration District 195, sheet 22A is missing from the online collection. The missing sheet may be viewed in Frame 188 of the FHL microfilm 1375623. For other options refer to Question and Answer #1.

Question #6: I am looking for the records from Ravenswood in Jackson County, West Virginia. Are these records available?
Answer #6: The images for Ravenswood, Ripley and Union, E.D.s 46-55 appear to have been missed when these images were digitized. We do not have records available online for them. They are located on Film 1375694 which can be ordered and viewed at a FamilySearch Center near you. The records are also available at Ancestry.com which can be accessed free of charge at a FamilySearch Center near you. See Answer #1 above.

If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:

  • If searching a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.
  • If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.  
    For example: United States Census, 1910 > 004327326 > Image 200 if 1489.
  • If you are reporting a technical issue: please include your operating system and browser version, such as Windows 7 and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

Return to the United States Census, 1910 (FamiySearch Historical Records) Learn More page.

Return to the United States Census, 1910 collection at FamilySearch.org.